Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
TSA agents are getting ruder, and it’s time to do something about it. So say an increasing number of air travelers, citing their own experiences of being harassed and harangued by the screeners who are supposed to be helping them.
When Karen Del Zoppo’s husband suffered a heart attack two years ago, he sustained severe anoxic brain damage, which left him with the mental state and motor skills of a two-year-old.
Del Zoppo didn’t want that to stop the family from enjoying a vacation. As a registered nurse, she’s more than capable of caring for her mentally handicapped husband. So she recently booked a getaway for the couple and her brother and sister-in-law — a western Mediterranean cruise that left from Venice, Italy.
Is it my imagination, or are travel companies getting pushier?
The come-ons include repeated invitations to return to a hotel or restaurant, high-pressure pitches to “like” a company’s Facebook account and urgent requests for positive online reviews. As summer vacations fade into memory, the aggressiveness has never been more obvious.
If you rented a vacation home this summer, you probably have a story like Michelle Lawson’s. She has lost count of the times she has checked into an apartment, only to find that it’s lacking something important, such as towels, soap, a working dishwasher or an Internet connection.
What are the best travel insurance companies? That’s easy: I list them in my annual Readers’ Choice Awards.
The best policies? That’s not easy.
You can always cancel.
Those are the four most dangerous words a consumer can hear.
They’re often preceded by: “Don’t worry!”
Did you hear about the guy who ordered a gift card that didn’t work? When he tried to exchange it, the company told him to get lost.
True story. How do I know? Because it’s my story.
Fellow travelers, it’s not too soon to start thinking about your 2018 itineraries.
The flying experience is worse than it was five years ago, and the worst time of the year to fly is now, according to a new survey.
But you probably didn’t need a survey to tell you that. And yet, here we are with a new Morning Consult research, commissioned by the U.S. Travel Association, a trade association that almost never says a bad word about airlines.
Merry Christmas, indeed.
What do you want for the holidays? If you’re Paulina Want, how about a little honesty?
