Suzanne Scott recently discovered that a combination of our list of executive contacts and effective communication makes for a successful negotiating tool. “How I negotiated a better deal with Spectrum Cable”
Scott Gillette took a gamble with his Caesars Entertainment Total Rewards points — and lost.
He waited until the last minute to make a purchase that should have kept his account in good standing. However, the company claims the clock ran out for Gillette and his points. But did it? “Caesars Entertainment Total Rewards program took all of my points”
Patricia Honeycutt buys a ticket to fly between two cities in Argentina, but because of a LATAM ticketing error, she’s out an extra $200. Can our advocates help her get a refund? “A LATAM ticketing error cost this traveler $200. Where’s her refund?”
When Kong Ho pays $500 for Gold elite membership in American Airlines’ AAdvantage program, he expects to reap the benefits. Unfortunately, the airline has a different idea. Can our advocates help upgrade Ko’s experience with the world’s largest airline? “My American Airlines flight had empty first class seats. Why didn’t they upgrade me?”