Why does everyone hate the TSA?
The story had a familiar ring to it. It involved a group of soldiers returning home from Afghanistan. They were carrying weapons, including rifles, pistols and at least one M-240B machine gun.
Christopher Elliott
Does travel insurance have too many exceptions?
Catherine Markland assumes her travel insurance policy will cover her canceled tour. But it doesn’t. Can her trip be saved?
American Airlines left my luggage in the rain but won’t cover damage
Alexandra Wensley’s chances of getting American Airlines to cover her laundry bill were better than average.
Pay a seat reservation fee — or your kids don’t fly with you
Being separated from your family while you’re traveling is every child’s worst nightmare. Every parent’s, too.
Will TSA’s new senior exemption make air travel safer?
Nothing makes you forget bad news faster than a little manufactured good news, a PR secret the TSA seems to have stumbled upon last week.
Hey, that’s no four-star hotel!
Albert Muick books a four-star hotel through Expedia in Prague. Turns out, it’s just a three-star property. When he asks for a refund, he’s sent a series of form letters. What now?
Is “opt-out” always wrong? The Wall Street Journal doesn’t think so
Is pre-checking the box on an online transaction always unethical? I thought the answer to that question was obvious after the federal government weighed in on the issue, declaring it an “unfair and deceptive” practice, and the state of Minnesota fined two insurance companies for opt-out violations.
A “best” rate guarantee with the worst service at Best Western
Best Western guarantees you’ll find the lowest rate on its website. Unless your name is Russ Thomas.