Politics aside, what should we do about the TSA?
American voters, who have felt powerless against the allegedly invasive screening methods used by an expanding TSA, got an unexpected gift from a very unexpected place last week.
Christopher Elliott
A $93 “top off” charge for my rental car?
Danny Griffin just received a $93 bill from Hertz for refueling his rental car. But wait, didn’t the company give him a receipt that verified his tank was full when he returned the vehicle? Yes, but that doesn’t make any difference.
Travelocity promised me a refund — did it do enough?
Thank goodness for the new 24-hour rule. That’s what Joan Weiner thought when she booked an airline ticket through Travelocity.
Chase tries to call my mother every day, but she’s been dead two years
Kimberly O’Connell’s mother died two years ago, and not a day goes by that she doesn’t think of her. That’s because Chase calls her phone with an automatic account notification for her deceased mother. At 4 a.m. Can’t they make the daily calls stop?
A $500 fee for being American and other absurd hotel surcharges
Nick Pilolla thought he’d made a reservation at the Renaissance Aruba Beach Resort & Casino through Otel.com, a European travel website.
They want a full refund from Celebration — but do they deserve it?
The Radisson Grand Lucayan Beach & Golf Resort looks like the ideal place for a four-night land portion of a cruise vacation — at least it did to Martin Lambert when he booked a Celebrity cruise to the Bahamas recently.
5 times you should stand up to the TSA
Francisco Canseco took a stand when a TSA agent tried to give him an enhanced pat-down last spring.
Is it time for airlines to take a stand on breast-feeding?
When Martin Madrid got his seat assignments on a Delta Air Lines flight from Minneapolis to Orlando, he spotted a problem: Even though the airline knew that he and his wife were flying with a 4-year-old and an infant — you have to tell the airline your birth date when you book tickets — the couple had been assigned seats a few rows apart.