Christopher Elliott

Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. He's the author of numerous books on consumer advocacy and writes three nationally syndicated columns. He also publishes the Elliott Report, a news site for consumers, and Elliott Confidential, a critically acclaimed newsletter about customer service. If you have a consumer problem you can't solve, contact him directly through his advocacy website. You can also follow him on X, Facebook, and LinkedIn, or sign up for his daily newsletter.
Loyalty programs offer a powerful incentive to travel, and to travel more. Since the first frequent flier programs appeared in the early 1980s, frequent flier and frequent stayer incentives have mushroomed to proportions no one could have predicted. Today, it's possible to collect miles without darkening the door of an aircraft, or points without checking into a hotel. You can earn them from buying groceries or subscribing to Netflix.

The ultimate guide to travel loyalty programs in 2025

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Loyalty programs offer a powerful incentive to travel, and to travel more. Since the first frequent flier programs appeared in the early 1980s, frequent flier and frequent stayer incentives have mushroomed to proportions no one could have predicted. Today, it’s possible to collect miles without darkening the door of an aircraft, or points without checking into a hotel. You can earn them from buying groceries or subscribing to Netflix.