Lyft charged me $80 for spilling a drink. But there was no drink!
Lyft charges Peter Leung $80 for spilling a drink in one of its cars. But he says he didn’t drink anything. Does he still have to pay?
Lyft charges Peter Leung $80 for spilling a drink in one of its cars. But he says he didn’t drink anything. Does he still have to pay?
AeroMexico cancels Patrizia Azzellini’s flight and offers her a ticket credit. She’d prefer a refund. Who’s right?
Cristina Criado’s flight diverted to Panama City after a tragic accident closed the airport in Lima. Does American Airlines owe her a refund for her trip in vain — and if so, how much?
BG&E agrees to waive Larry Bauman’s monthly service fee but then charges him anyway. Is there a way to get his money back?
Kimberli Eicher and her daughter just experienced the worst Amtrak train ride imaginable. It was so bad that they canceled their return trip and flew home.