I returned my custom outfit to Afrikrea, but they kept my money!
When Alaina Chargois orders an outfit from an online marketplace called Afrikrea, she receives the wrong item. Why can’t she return it?
Christopher Elliott
My mattress was soiled. Can I get a refund from Hilton?
Can you get a refund for your hotel room when your mattress is soiled? Meet one Hilton guest who wanted his money back.
These tourists don’t want anyone to know they’re American. Here’s why.
Shirley Barchi doesn’t want anyone to know she’s American when she travels abroad.
Overbilled for my closet repair! Should I sign this nondisclosure agreement?
After Laurence Bauman’s closet collapses, he hires Beltway Builders to fix it. But soon afterward, the closet collapses again. Now the company wants him to sign a nondisclosure agreement. What’s going on?
How do I get a refund for my canceled Aerolíneas Argentinas flight?
If your airline changes your schedule and you ask for your money back, how do you get a refund? It should be automatic, but it isn’t always.
My refund hasn’t posted to my credit card yet. What should I do?
If you asked for a refund but your refund hasn’t posted to your credit card yet, you may be in trouble. Here’s how to fix the problem.
Angry about having to leave a gratuity? You might have tip rage
If you’re upset about being asked for a gratuity at every turn — at convenience stores, supermarkets and even on websites — then you might have a case of tip rage.
Citibank credit card dispute problem: Did they just short me $550?
Steven Tabet cancels his timeshare, but Citibank won’t help him. How do you fix a Citibank credit card dispute problem?
Downgraded on my American Airlines flight to New Zealand — do I get a refund?
After a passenger gets bumped to economy class, American Airlines promises her a refund for her flight downgrade. Then it refuses.