“Airlines continue to insult my intelligence”
Don’t look now, but the airline industry is getting rich off fees. Very rich.
Christopher Elliott
Uh-oh! Air travel just got a lot more dangerous
It pains me to write this, but when it comes to air travel, I think the terrorists may have won.
Passengers say they miss luggage-inclusive fares the most
It’s been more than two years since most major airlines “unbundled” their fares and began charging passengers for the first checked bag. And although air travelers are now paying more for their luggage than ever — $2.7 billion last year, compared with just $1.1 billion in 2008 — they are deeply unhappy about it, according to a new poll.
A one-year wait for an Air One refund
How long is too long to wait for a refund from your airline? If you said one year, then maybe you know Dani Lind, who spent more than 12 months waiting for Air One to refund $670. How could that have been prevented?
TSA denies it turned off body-scanners on “Opt-Out” Day — but where’s the proof?
Two weeks after declaring National Opt-Out Day a failure and renaming it TSA Appreciation Day, the agency charged with protecting our transportation systems has formally denied it turned off its full-body scanners in order to squelch the pre-Thanksgiving protests.
“We have been ripped off”
Kate Silver didn’t stay at the Hotel Arlecchino in Venice earlier this year, even though she had a confirmation from her online travel agency. Instead, she and her husband, Howard, were “walked” to the Hotel Continental when the Arlecchino was oversold.
Madame Ambassador, the TSA will apologize for your “humiliating” pat-down — in 2011
Well, it’s about time.
Codeshare confusion: Whose baggage policy applies to my flight?
Codesharing, or allowing multiple airlines to sell tickets on the same flight as if it were their own, can lead to a lot of confusion. And it’s more than just a matter of, “What flight am I on?”
Is this enough compensation? Here’s a refund for your airline tickets, but there’s this little fee …
Karlin Lissa and her family planned to return to Sudan for the first time in more than a decade. But their plans were foiled when the State Department issued a travel warning in October, advising US citizens to defer all travel.