On this run through New Mexico, no shortage of space (and salsa)
Like its painted desert landscapes, New Mexico is always different, always mysterious.
Christopher Elliott
My flight got changed, and now I can’t go to Phuket
When Malaysia Airlines reschedules Alice Bu’s flight from Kuala Lumpur, Malaysia, to Phuket, Thailand, she asks for a refund. But she gets nothing but radio silence. Where’s her money?
Charged four times for one vacation. Why won’t American Express fix this?
When Connie Cullen books a vacation with her American Express card, the resort charges her. Then it charges her again, and again. And again. Why won’t it fix the error?
How to win the war on wrinkled clothes
You’d be hard-pressed to find a more frivolous travel topic than wrinkles. But I’m willing to bet that the longer you spend on the road, the less you’re laughing.
The lies your financial advisor tells you (and how to spot them)
When it comes to getting advice — especially financial advice — truth can be such a relative thing.
Don’t send that email until you’ve read this. Seriously, don’t.
Sometimes, the most effective emails are the ones you don’t send at all.
A San Antonio river adventure your family will never forget
You remember the Alamo, don’t you? If you’re my 10-year-old daughter, and you sometimes daydream during history class, maybe not.
This Virgin America companion ticket credit is unusable
When Ellen Spertus receives a promotional code for a $150 companion ticket on Virgin America, she discovers that it’s unusable because of the airline’s blackout dates. When she tries again, she receives an error message, saying the code has been used. Now what?
5 things you should never do when you’re filing a travel insurance claim
When it comes to travel insurance, details matter. Just ask Shannon Carr.
As airlines try to monetize seat assignments, are passengers with disabilities being left behind?
Flying with a disability is never easy, but in the past, airlines have lightened the burden a little by offering passengers such as Scott Nold advance seat assignments.