Laura McNeill didn’t get premium economy seats from Miami to Rome. Did her travel agent make a mistake — or did she make an assumption she shouldn’t have? That’s the question we have to answer in today’s “no premium economy seats” case. And it won’t be easy.
Advocacy
These tales are from our consumer advocacy files. If you’re a consumer with a problem with a company, you can contact us for help as well.
Her yoga studio banned her. But what about that refund?
Susan Cote’s former yoga studio banned her and won’t refund her prepaid sessions. Is her money just gone?
The young driver fee made him furious. Will Dollar refund it?
Daniel Minton is one of us, which made his case difficult to advocate, let alone write. Actually, it’s his daughter’s story, and it involves a young driver fee imposed by Dollar Rent A Car — an unfair charge that he wanted our help reversing.
