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Timothy Lee and his wife are at their “wit’s end” with American Airlines, and they need help. Right now.
“We are on day two of our vacation in Fort Walton Beach, Florida,” he says. “The airline has lost my bag and seems to not be helping or providing answers as to what our recourse is. We have a 7-month-old and our breast pump is in this bag along with all of my clothes and personal items.”