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Advocacy

These tales are from our consumer advocacy files. If you’re a consumer with a problem with a company, you can contact us for help as well.

Did the hotel leave five grown women to fend for themselves in their pajamas on the frigid streets of Boston?

“They threw five grown women in their pajamas out on the streets of Boston”

August 18, 2023March 23, 2015 by Christopher Elliott

Categories Advocacy

Hackers stole my identity and Cruise Planners won’t help me

August 24, 2023March 22, 2015 by Christopher Elliott

Categories Advocacy

Can someone please help save Viviane Tran’s honeymoon?

September 5, 2023March 19, 2015 by Christopher Elliott

Categories Advocacy

the trenches of consumer advocacy sparked an interesting debate. Do we leave consumers who don't have a case to fend for themselves?

Should we tell people like Howard Uman to get lost?

August 18, 2023March 18, 2015 by Christopher Elliott

Categories Advocacy

Bonus! This Best Western Plus case just got solved by you

August 29, 2023March 17, 2015 by Christopher Elliott

Categories Advocacy

Is American Airlines cheating on the 24-hour rule?

September 29, 2023March 16, 2015 by Christopher Elliott

Categories Advocacy

Most horrible service and support from Travelocity. How do you even respond to someone like Harley Feldman? There are no words.

“Most horrible service and support from Travelocity”

September 28, 2023March 14, 2015 by Christopher Elliott

Categories Advocacy

At her “wit’s end” about a lost breast pump

August 29, 2023March 13, 2015 by Christopher Elliott

Categories Advocacy

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