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Year: 2012

Who’s to blame for this tourist trap?

January 22, 2024June 24, 2012 by Christopher Elliott

Monhegan Island, Me., is almost too pretty for words. That’s probably how the problem started; everyone wanted to go there.

Categories Commentary

Who’s responsible for my missed connection?

January 22, 2024June 23, 2012 by Christopher Elliott

Jeff Emerson missed his flight from Minneapolis to Washington last month. He didn’t make his connection to Addis Ababa, Ethiopia, and didn’t arrive as scheduled in Kilimanjaro, Tanzania, where he was supposed to start work as a summer volunteer.

Categories Commentary, The Navigator

Is a burned-out clutch automatically my fault?

January 22, 2024June 22, 2012 by Christopher Elliott

After only a few miles, her rental car stops running. Now Hertz is demanding 1,233 pounds for a replacement clutch. Doesn’t insurance cover the damage? Apparently not.

Categories Commentary, The Travel Troubleshooter
The family seating controversy has simmered since airlines started charging families to sit together. But one side of the story has consistently been ignored -- until now.

Family seating controversy: Should I feel guilty for refusing to give up my seat?

January 22, 2024June 20, 2012 by Christopher Elliott

… Read more

Categories Commentary

A $500 voucher for a missed riverboat cruise? You’ve gotta be kidding!

January 22, 2024June 19, 2012 by Christopher Elliott

Some cases are resolved quickly. Some aren’t. Sheila Drezner Freedman’s problem with Tauck dates back to February 2010, and although the high-end tour operator thinks it is closed, she’s still fighting.

Categories Commentary

Do I deserve a refund for a hotel shower that didn’t work?

January 22, 2024June 18, 2012 by Christopher Elliott

The Hotel Universo in Florence, Italy, describes itself as a “hyper-modern” property where you can be surrounded by “bright colors and pop art-inspired prints.”

Categories Commentary

3 TSA headlines you thought you’d never see

January 22, 2024June 17, 2012 by Christopher Elliott

Guess what? The TSA’s controversial full-body scanners are safe, after all.

Categories Commentary

Do you trust GPS directions?

January 22, 2024June 16, 2012 by Christopher Elliott

If you have a driver’s license, chances are that you also have an amusing story about GPS directions. Here’s mine.

Categories Commentary, The Navigator

My dog needs to have surgery. No, seriously.

January 22, 2024June 15, 2012 by Christopher Elliott

When Allan Keiter’s dog needs major surgery, he’s forced to cancel his Caribbean vacation. But his hotel won’t let him reschedule his vacation. Why not?

Categories Commentary, The Travel Troubleshooter

This summer, airlines are taking “ridiculous” to the next level

January 12, 2025June 13, 2012 by Christopher Elliott

Just when you think you’ve heard it all, you hear from someone like Stewart Sheinfeld, a reader from Chicago who is flying to Morelia, Mexico, on the discount airline Volaris.

Categories Commentary
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