I had to wonder what was wrong after numerous travel agents posted furious responses to today’s story about an agent that acted in an apparently unethical manner. Why were they being so defensive of a colleague who probably ought to be looking for another line of work?
travel agents
Authorities in two states appear poised to take enforcement action against Prime Travel Protection and travel agents who sold its policies. “There’s an ongoing investigation,” says Chris Lines, a legislative liaison for Colorado’s regulatory agencies. “We expect it will come to a head in a matter of weeks.”
In the final hours of the Bush administration, airlines are quietly lobbying for approval of a new kind of alliance that could potentially change the way airline tickets are bought and sold. But are these corporate hook-ups good for passengers? Absolutely not, says a brief filed by two groups representing travel agencies.
Who needs a travel agent anymore? Fewer of us do, apparently. But that doesn’t mean agents are obsolete. Far from it. Here are four secrets to finding the right one.
Hardly a week goes by that I don’t recommend the services of a competent travel agent in one of my columns. And the conventional wisdom — which is that a real travel agent can make your trip better — has gone unchallenged for years, if not by me then by my readers. Until last week.
Elliott is consumer advocate 
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