While planning her recent trip to Europe, Orah Goldman purchased train tickets through Voyages-SNCF for travel from Austria to France. She thought she could pick up her tickets at the train station in Austria. But she was wrong.
A lack of handicapped facilities on Amtrak makes Anne Evans’ journey through the American West a nightmare. Is she entitled to a refund?
Anne Evans of Chicago and her husband, Steven, booked a 50th anniversary trip aboard Amtrak’s Empire Builder from Chicago to Glacier National Park in Montana. They paid for what Amtrak markets as an “accessible room,” which their website says has ample space.
You would expect that there would be plenty of room for the Evanses and a wheelchair in a safe environment. But Anne Evans was dissatisfied with the room, calling it “totally inappropriate.”
Even the best planned European trip can take unpredictable twists and turns. Just ask John and Grace Marino.
Craig Wisner’s case is one of the most difficult in the business: a “He-said/she-said.” Wisner claims the trip went one way; Amtrak begs to differ. And we’re caught in the middle.
Just the mention of the word “mass transit” is enough to either send you to the next paragraph — or to click away. Yep, it’s that divisive.
It’s no secret that the railway system in the United States pales in comparison to that of other countries around the world.
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The two-hour train ride from Arkville, NY to Roxbury runs through some of the most beautiful scenery in New York’s Catskills.
Lynn Prater missed her train.
On second thought, maybe Haroldy Woods should have paid full fare for her train ticket from Frankfurt to Passau, Germany.
It seemed like a good idea at the time. Haroldy Woods was taking the train from Frankfurt, Germany, to Passau and a ticket agent offered her a discount if she bought a Deutsche BahnCard.
Diane Stephany loses her Amtrak tickets. But instead of replacing them, the company wants to charge her for new ones. Can it do that? And what are her options for a refund?