The two-hour train ride from Arkville, NY to Roxbury runs through some of the most beautiful scenery in New York’s Catskills.
TRAIN
Lynn Prater missed her train.
On second thought, maybe Haroldy Woods should have paid full fare for her train ticket from Frankfurt to Passau, Germany.
It seemed like a good idea at the time. Haroldy Woods was taking the train from Frankfurt, Germany, to Passau and a ticket agent offered her a discount if she bought a Deutsche BahnCard.
Diane Stephany loses her Amtrak tickets. But instead of replacing them, the company wants to charge her for new ones. Can it do that? And what are her options for a refund?

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an