The pop-up ad Kathy Agosta says she saw after finishing a reservation on Travelocity recently looked like a confirmation screen from the online travel agency, and it offered $20 cash back if she signed up for a service. Although she never shared her credit card information with the advertiser, she found a troubling connection.
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Promises were meant to be broken. And if you’re Expedia, unbroken.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an