Chris Benzinger has a problem with National Car Rental. The company sent him a surprise repair bill, but it isn’t telling him what he did to deserve it.
REPAIR
Luz Marquez’s rental van gets a flat tire, and so does the spare. The family’s Southern California trip is ruined when their van spends the entire vacation in a repair shop. Now their car rental company wants to charge them for the rental, plus the damage. Can it do that?
When Paula Robbins picks up her rental car at the airport, an agent tells her not to worry about the small nicks and scratches on the vehicle. But when she returns the car, the company wants her to pay for the damage. What should she do with the $319 bill the company has sent her?
Elliott is consumer advocate 
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