My girlfriend’s phone is not repairable — so why should she continue to pay for it?

Kristen Chew’s Samsung Galaxy Note 4 was a dud. It kept freezing up, overheating, crashing and rebooting when she tried to use it. On the few occasions she was able to use the phone, its response time was too slow. And, although the phone was still under warranty, she could not get it repaired successfully.

Help! My AT&T bill just increased $50. Is there a fix?

Bridges was one of many people who benefited by buying a bundle from the telecommunications company, which recently acquired DirecTV. It was a great deal, lowering his bill by $50 per month by adding a DirecTV satellite television package onto his existing AT&T phone and Internet service.

But when the promotional period ended, Bridges’ bill rose by $50 per month.

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