You won’t believe what happened last month. We hit 500 cases for the first time, more than doubling our volume from a year ago. Monthly traffic edged closer to that 1 million-pageviews level. And our fundraiser set a new high-water mark, with our citizen advocates donating more than $20,000.
During the last few weeks, I’ve asked what you expect from me at a time like this. And you’ve responded. When I say a time like “this,” here’s what I mean.
Well, this is it. It’s the end of our winter fundraiser. But that’s not the only end I want to tell you about today.
Do you have your star yet? You know, the ★ next to your name. On this list.
From the window of my room, I can see Colorado’s snow-covered Elk Mountains against a perfectly blue sky this morning. I’m lucky to be here for a few days with my kids before we head back to the city.
It happened again yesterday. Another threat of a lawsuit, this time from a reader for whom I’d secured a ticket refund in 2015. Even though she’d filled out a form explicitly authorizing me to publish her details, and even though her story had been online for more than two years, she insisted that I redact her name immediately.
They’re out to get us.
I know, because I see the “cease and desist” letters their law firms send us, demanding that we remove their executive contacts from our site. I read the hateful comments on their industry fan blogs. I also deal with their Distributed Denial of Service (DDoS) attacks that temporarily knock us offline.
Their goal? To denigrate, discredit and dismantle the advocacy you depend on every day.
Carol Broaddus got an early Christmas present this year. Her new KitchenAid mixer, purchased on Black Friday, wasn’t delivered in time for the holiday baking season. Our advocates saved the day by contacting JCPenney on her behalf.
Do you remember what being a customer used to be like? When employees were courteous and helpful? Do you remember when we were treated like “kings”? Remember flying?
These aren’t the best of times for American consumers. Net neutrality has just been repealed. The Federal Trade Commission is refusing to end the deceptive practice of mandatory hotel resort fees. And the Department of Transportation appears to be done enforcing its consumer protections for airline passengers.
From all outward appearances, the consumer advocacy site I run with my team of volunteers may look like a runaway success.
Late last week, we crossed the $25,000 mark, capping another successful fundraiser.
We live in interesting times.
This is your last chance.
This site’s holiday fundraiser ends in just hours. We’re a few dollars short of meeting our goal. Do you have your star yet?
After the enormous mushroom cloud rising from our recent discussion of the multipage format, and after consulting with my editors and the SEO gurus who put us up to this unpopular move, we’ve stopped splitting our blog posts into two.
Yes, there is a club worth belonging to.
Don’t let the bad guys win. You could win something.
We’re starting our spring fundraiser with Minimus.biz because it’s a great analogy for what we do here.
I love fundraising. It isn’t necessarily the funds that get raised — although that’s really important — as much as it is the affirmation.
You did it.
In less than two weeks, you helped us raise enough money to keep the site running for another six months. Many thanks to everyone who supported us financially.
If you have a question about travel insurance, don’t worry. We’ve probably already answered it on our new frequently-asked questions about travel insurance page. The section went live a few minutes ago.
Be honest. You want to make the world a better place. That’s why you read this site. Every time a consumer wins, you feel a little better about our planet. I know I do.
You did it! Thanks to your support, we’ve had our most successful fundraiser ever.
During the next 24 hours, I’m going to be giving away two incredible books written by my friends. My October
We have 10 days and $2,750 left to meet our October fundraising goal – your fundraiser.
Can you feel the excitement building? Every day during our October fundraiser, I’ve been giving away luggage, books and other
If you’ve ever read something useful on this site that allowed you to make a more enlightened consumer purchase, today