Like a lot of other travelers, Tom Brollini was just looking for a bargain when he clicked on the Cruises Only website a few weeks ago.
cruises
When Michelle Rothstein tries to arrange a special side-trip for her husband before a Seine river cruise, their company nixes the idea. It insists the family arrive when everyone else does — no exceptions. What’s more, it won’t communicate with their travel agent. Can’t it bend a little rule?
My thanks to the passengers and crew of the Holland America’s Ryndam, who returned to San Diego, Calif., yesterday on a norovirus-infected vessel. The highly contagious gastrointestinal virus reportedly afflicted 100 vacationers on the 10-day cruise, and provided a nice news peg for my latest column.
Elliott is consumer advocate 
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