Jetstar Airways is an Australian discount airline that began flying between Sydney, Melbourne and Honolulu in late 2006. The Transportation Department requires the airline to file an annual report detailing disability-related complaints, which it did for 2007 — this January.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an