What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.

CLEANING

That’s some cleaning bill!

April 28, 2008

Bart Everson’s bill at an Alabama resort includes a big surprise: a $166 “cleaning fee.” No, Everson didn’t trash the room; in fact, the charge hits his credit card before he even checks in. The fine print in his reservation does mention a cleaning fee, but doesn’t say how much he’ll be charged. Does he still have to pay?

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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CLEANING

That’s some cleaning bill!

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