What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.

CHEAT

“We really feel cheated on all levels”

January 20, 2010

If you collect frequent flier miles, you already know what happens when you don’t play by the rules. You know there are exceptions to the rules. But what if you play by the rules, and still lose?

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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