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car rental damage

“This lady was actually trying to intimidate me over the phone”

March 18, 2008

Ah, the lengths to which a car rental company will go to squeeze a few bucks out of a customer. Consider what happened to John Conkel of Las Vegas, Nev., when he rented a vehicle from Alamo in Denver recently. Kinda makes you wonder why they don’t just look up the IRS rebate calculator, like everyone else. But I digress.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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