What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.
On Oct. 1, the annual percentage rate on Mike Golden’s American Express Platinum card will jump by about 25 percentage points.
JetBlue got high marks for voluntarily adopting a customer bill of rights after its infamous Valentine’s Day meltdown a few years ago. But now, with lawmakers considering real passenger rights legislation, it’s worth examining how JetBlue’s bill really works. Or, perhaps more to the point, how it doesn’t work.
Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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