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AMERICA WEST

US Airways may be on time, but it’s falling apart — literally

March 4, 2008

There’s good news and bad news today for what some have called America’s worst airline. US Airways recorded the best on-time performance among the 10 major American carriers for the month of January, which prompted it to pay out $1.8 million in employee bonuses and issue a self-congratulatory press release. But at about the same time, reports in the blogosphere started bubbling up that the airline was falling apart … literally.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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US Airways may be on time, but it’s falling apart — literally

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