JetBlue passenger removed from flight after medical overshare with flight crew

Juan Cintron doesn’t like being around kids, especially on airplanes. And let’s face it, that’s not an unpopular position.

But Cintron’s dislike for children puts him in a special category — it got him kicked off a JetBlue flight.

If you’ve ever been removed from a flight — and I hope you haven’t — you know that no matter what the reason for removal, it’s always embarrassing. Cintron wants our help getting compensation from the airline, which he said “humiliated” him in front of a plane full of passengers.

And it leaves us wondering: Did JetBlue do the right thing?

Well, it’s not quite that simple. Cintron didn’t just complain about being seated next to kids. In a moment of panic, he blurted out to the flight crew that he can’t sit next to children because he has bipolar disorder, didn’t have his medication and couldn’t be held responsible for his behavior.

And that admission earned him special treatment from JetBlue.

Cintron was abruptly escorted off the plane, being forced to do the “walk of shame,” as he calls it. He was placed on standby for the morning flight to New York.

On top of the embarrassment of being removed from the plane, Cintron said JetBlue treated him like he was a threat. And because he was on his way home, he didn’t have any cash on him for a taxi. The airline didn’t offer him ground transportation or overnight accommodations.

Once home, Cintron complained to JetBlue that the treatment he received from cabin crew showed insensitivity to his disability.

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Cintron’s biggest complaint is the lack of care demonstrated by the flight crew in removing him from the flight. “I was taken off the plane like a pile of the day’s trash,” he recalls. “No one would help me. No one would talk to me. No sensitivity to how I felt.”

His experience sounds painful and we certainly sympathize. But did JetBlue do anything wrong?

Before Cintron contacted us, he wrote to JetBlue several times to express his disappointment in the airline. The airline told him that the crew members, who are empowered to protect the safety of flight, made the decision to remove him after Cintron made statements that he didn’t have his prescribed medication and couldn’t be responsible for his actions.

According to the National Institute of Mental Health, bipolar disorder is characterized by dramatic mood shifts that are more severe than the normal ups and downs experienced by everyone. In addition to his potential unpredictable mood swings, Cintron told the flight crew he couldn’t be seated near children.

The first priority of the flight crew is to the safety of the passengers and crew. If Cintron’s statements to the flight crew suggested that he requires medication to control his behavior and that he didn’t have the prescribed medication with him, the decision to remove him from the flight seems reasonable.

After all, managing a problem on the ground is much easier than dealing with a situation at 37,000 feet.

JetBlue says it cannot guarantee who a customer may be seated next to, unless the customer purchases an extra seat, which can remain unassigned.

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JetBlue also maintains that it did not discriminate against Cintron for his disability. The Air Carrier Access Act prohibits discrimination against travelers with disabilities, but JetBlue’s decision to remove Cintron doesn’t seem so much discriminatory as it was a measured response to the situation Cintron presented. His words — not his disability — triggered his removal.

And speaking of his disability, we never learned why Cintron didn’t have his prescribed medication. If he has anxiety in flight — as many people do — shouldn’t being prepared with necessary medication be part of his travel plans?

Cintron said that he was deeply affected by this experience and, from a psychological standpoint, spent the evening in a very dark place. Naturally, we are very sorry to hear this. When thinking back on his experience with JetBlue, he says, “I have never dealt with such uncaring people in my life.”

JetBlue declined to compensate Cintron for the emotional suffering he experienced following his removal from the flight. Because he flew home the next day, the company also declined to refund his airfare. The airline did, as a gesture of goodwill, reimburse Cintron the $85 for his hotel that night.

Did JetBlue overreact when it removed Cintron from the flight?

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Jessica Monsell

A writer and natural advocate, Jessica joined our consumer advocacy effort following a decade of work on behalf of air crash victims at one of the nation’s largest plaintiffs’ law firms. She has lived in Europe and Asia, but now calls Charleston, S.C. home.

  • Lindabator

    seriously – what DID he expect them to do – remove the rest of the passengers???

  • Kerr

    Next time, he should have a quiet conversation with one of the gate agents BEFORE boarding and they can see if they have a seat away from kids. Also if your medication is that important, make sure to always carry it with you.

  • whatup12

    This is not about mental health stigma, this was a reasonable decision. If someone came to me and said, I have severe agina and no NG or severe asthma and no inhaler, etc…i would tell them to get off the enclosed space where you will be 45-60 minutes (best case scenario) from any meaningful support once you take off. I fly a lot and am a doc and indeed, boggles my mind when super sick folks decide to fly without appropriate meds. but indeed, this is not just mental health stigma.

  • whatup12

    to be honest, it shouldn’t matter whether it was done a priori or not. if he has triggers, he should carry meds. and if he just thought that he could use it as an excuse to get a better seat, he clearly didn’t think it through that well.

  • Annie M

    Just when you thought you’ve heard everything here.

  • sofar

    Who you sit by on the plane is the luck of the draw. It could be kids. It could be a drunk. It could be a person who does not fit into their seat. It could be a Chatty Cathy/Chatty Chad. It could be a smelly person.

    If it is medically necessary to avoid a specific type of person, you can pay for an extra seat to ensure you’re not next to that type of person. You can politely ask a flight attendant to move you. You can politely ask other passengers to trade with you.

    …technically, you could also threaten to throw an unspecified type of ruckus if your demands are not met, but technically, the airline can also throw you off the plane.

  • Randy Culpepper

    Screw this guy. He consciously tried to leverage his disability into preferential treatment. If I were JetBlue, I’d ban him.

  • LeeAnneClark

    I’m with whatup12. It was entirely his responsibility to make sure that he was able to travel by plane without causing a disturbance. If he’s unable to do so, then he shouldn’t fly. There is never a guarantee that you won’t be seated next to someone you don’t like – an overweight person, someone who smells bad, whatever. It’s public transportation. If your disability prevents you from using it without creating a dangerous situation for others, then you simply can’t use it.

  • LeeAnneClark

    I’m as sympathetic to people with mental illness as anyone can be…I have a family member with a severe mental illness, so I know the struggles involved. It can be a huge challenge for adults with mental illness to be able to live their lives with dignity, and they deserve the same amount of accommodation as those with a physical disability.

    That being said – if someone’s disability manifests itself in a way that puts other passengers in danger, then the safety of the other passengers has to take priority. Furthermore, this guy didn’t even bother to try to control his own disability (by taking his meds), although it was within his power to do so.

    I’m sorry that he has this illness that impacts his life so much. But once he made it clear that he might create a disturbance and openly stated he did not have the ability to control it, he needed to be removed from that plane.

    Hopefully this was a learning experience for him: he needs to take at least some responsibility for his condition, and not expect everyone else to bend over backwards for him. Reasonable accommodations can be expected, but what he was asking for was entirely unreasonable.

    Oh, and I just gotta add: here is a PERFECT EXAMPLE of why parents should be legally entitled to sit with their young children. Imagine if someone’s 4-year-old got stuck next to this guy, without his parents?

  • sirwired

    JetBlue is an airline, not a caretaker. Somebody who admits to being off his meds and declares he “can’t be held responsible” for his behavior, and that behavior is a safety issue, then JetBlue isn’t required to accommodate anything, and has an obligation to the safety of their other passengers to get him off the plane.

    There are a lot of things that airlines are required to accommodate. For instance, they could not deny boarding to somebody for, say, muscle tics, no matter how disturbing, as long as they don’t cause a safety issue. But a passenger who admits to being a safety hazard? With children, no less? Yeah, no. You aren’t fit to travel in that condition.

  • Jeff W.

    Not really a perfect example. You can have one parent and one child sitting in a row that seats three. Guess who might get the third seat? 50/50 chance of sitting next to the child.

  • Jeff W.

    There is one place on a plane where children cannot sit — the emergency exit row. Book yourself into those seats if you do not want to be next to children. But if you don’t want to encounter them ahead or behind you as well, the only option is your car. Like it or not, children are people who have the same rights as you to fly on the plane.

    Or book flights where kids are less likely to be present, usually the early-bird or last-flight out. Or red-eyes, where everyone is asleep. Not a guarantee, but parents usually do not want to take the 6 AM flight with junior or land at their destination at 1 AM.

    Mr. Cintron’s words alone caused him to be removed from the flight. You cannot say that you do not have your meds and cannot be responsible for one’s own behavior and expect to remain on board. End of story. He is lucky he got what he did.

  • AJPeabody

    Bipolar illness in the manic phase demonstrates poor judgment, among other things. Announcing to all that the OP was unmedicated and potentially unstable showed poor judgment. Not removing him under these conditions would be even worse judgment.

  • James

    If it is medically necessary to avoid a specific type of person, you can
    pay for an extra seat to ensure you’re not next to that type of person.

    I have a friend who used to do that — as often as not, if no one was sitting in the seat, it would be given to someone on standby.

  • James

    if your medication is that important, make sure to always carry it with you.

    I am curious as to why he didn’t. Carelessness? Bad for him. But if it was stolen, or someone forced a gate check of his carryon?

  • LeeAnneClark

    So you missed my point entirely.

    Obviously it’s entirely possible that in this particular case, the man might have been sitting next to a child with his/her parent. We don’t actually know whether this particular child had a parent nearby or not.

    My point is…no small child should be FORCED to sit without his parent, because what if the person in the next to him is…this guy?

    Here’s what we know: this dude has a severe mental illness causing him to be unable to control his behavior around children. He was seated next to a child. What *IF* the child next to him didn’t have a parent, having been forcibly separated from his parents due to the capricious nature of airline seat assignments?

    So yeah, it really is a perfect example of why parents should never be separated from their children on an airplane. Can you imagine what might happen if he didn’t reveal his illness, started freaking out at 30,000 feet at the small child next to him, with no parent to keep him safe?

  • LeeAnneClark

    IMO, JetBlue went above and beyond by paying for his hotel. So, I give kudos to them for that.

    He openly declared himself a safety hazard. All they did was take him at his word.

    I hope he is able to manage his illness better in the future – both for his sake, and the sake of fellow travelers.

  • sofar

    Wow that’s awful. Did the airlines reimburse your friend for the extra seat he/she purchased?

  • LeeAnneClark

    I didn’t think they could just take a seat that you paid for. What about “passengers of size”? They are encouraged to buy two seats. How would that help them if the airline can just seize it from you and give it to someone else?

  • LeeAnneClark

    That’s a very good question. If he was gate-checked, it would have been incumbent on him to take his meds out of the bag to have them with him.

    If they’d been stolen, that would be unfortunate…but even in that case, I believe it would be his responsibility to get them replaced before he left so that he could safely fly.

    In his unmedicated state, he was simply unsafe to fly. I hope he remembers his meds next time.

  • Jason Hanna

    The words that come to mind are “Bluff – Called”

  • Rebecca

    And I imagine the rest of the passengers would be afraid of him. Whether my kids were with me or I was flying alone, I would absolutely be extremely uncomfortable, to the point that I would go speak to someone, if this man was on my flight.

  • Ward Chartier

    Cintron has a responsibility to manage his medical condition. If he didn’t take his medication, then shame on him. Expecting 100+ passengers and several crew members on a plane to tolerate Cintron’s potentially unpredictable behavior because of his own negligence is really over the top.

  • ChelseaGirl

    If the flight was full and there was nowhere to move him, then the airline reacted appropriately. No cash for a cab? They all take credit cards now. Jetblue shouldn’t have to pay for a hotel because it’s not their fault that the passenger was removed. Imagine if he had hurt someone. Then the airline would be sued and we would all be saying how terrible they are. You can’t win.

  • Regina Litman

    I would normally side with the letter writer in a case like this, but saying that you’re not going to be responsible for your actions is something that should get the person removed from the plane. And why didn’t he have his medication with him? If he didn’t really have this condition and made it up to try to get what he wanted, that was a costly lesson for him.

  • Altosk

    The LW is off his rocker if he thinks he deserves compensation for playing the “Special Snowflake” card and then getting upset when it backfired. Don’t like sitting next to kids? Buy a second seat, trade seats, buy an upgrade. But…by saying “I can’t be responsible for my actions” this Snowy now made his “condition” the problem of the airline and everyone on that plane. If I had been seated next to him and heard him say that, I’d be in fear of MY safety.

    Also: “condition” is in quotes because I know plenty of people on meds for bipolar disorder and whatever this guy is claiming sounds like a bogus “please pay attention to me and give me what I want” scam.

    ETA: Remember when an airline kicked off an autistic teen because the mother said if her food wasn’t served hot she might “lash out?” Same thing here. I stand by the airline in that case and this one, too.

  • AAGK

    The best is his complaint about taxi fare. This is not exactly a consumer issue. The police should have handed him over to a psychiatric facility and they would’ve dealt with him pursuant to an involuntary hold and in conjunction with his prescribing physician.

  • taxed2themax

    The part about disabilities being covered or given some protections under Air Carrier Access Act (ACA) is true — but what was not also mentioned is that while ACA does provide for some statutory protections or rights when a qualified disability exists, it does NOT when waive or otherwise hold that person (with the disability) to a different or lower standard for compliance with all safety ans security standards or laws. So, IF a person with a qualified disability (under ACA) violates a safety or security standard – as set forth under FAR’s or the carriers own internal Contract of Carriage, they are still subject to the same sanction/removal as would someone in the same scenario, but without a qualified ACA disability status.

    Given what is presented and taken in it’s totality and framed against what I would expect was the situational reality at that moment in time, I don’t see any discriminatory actions here.. However, I do cede that without knowing the ‘thought’ process of the employees in question (effectively getting into their head if you will) that was used to arrive at their choice of action, it is hard to reduce to zero, the odds that his disability was not one of the factors used. But again, given all the information and taken collectively, I’m not seeing any bad actions on their part.. The “walk” was largely of his own doing and I don’t think that was done with intent as there really is no other reasonable alternative to removing someone off an aircraft

  • Mel65

    Right? “He was on his way home so he didn’t have any cash” makes ZERO sense to me. How does it follow you don’t have money cuz you’re going home? Crazy AND whiny. Yeesh.

  • Mel65

    Perhaps he was hoping for a jaunty ride down the slide?

  • AAGK

    The FAs did the right thing. I can only imagine the paperwork. They must have been frightened bc obv it would be easier to just take off as planned and cross their fingers. Kudos to JB! Mental health, threats to children, that’s dealt with by law enforcement and doctors. Not in the air and not by FAs. If the guy was joking- well that’s for his psychiatrist and the police to sort out. Everyone else on the plane was just trying to take a vacation.

  • AAGK

    This is not a disability issue so let’s not even give this guy the credibility of actually citing the statute. It doesn’t even come into play. Jetblue complied with all requirements in that regard.

  • taxed2themax

    I agree.. That was my point in that on a narrow-body there is commonly only the forward door (1L) used for boarding – unlike say a B777 where you boarding usually takes place at doors 1L and 2L.. However, I think the issue of being remove period is going to be somewhat attention grabbing no matter what door is used. So, while I cede I might have been embarrassing, I don’t think B6 made the decision (the manner in which he’d be removed) with any focus on increasing his discomfort.

  • taxed2themax

    I agree.. The reason I mention it is because the author lightly treads into the issue.. My larger point was that even IF he did have a qualified disability covered by ACAA – that his disability could not then be used as a waiver or exemption from compliance with all safety or security rules. If you fail to comply with safety or security rules – disability or not – you’re subject to removal and without any liability for compensation, accommodation or such.

  • SierraRose 49

    Far better he was removed from the jet BEFORE take off rather than being at 37,000 ft and he has one of his unpredictable mood swings, because he is bi-polar and didn’t have his medication and couldn’t be held responsible for his behavior. An Alaska Airlines flight made an emergency landing in Minneapolis this past Monday after a passenger tried to open a rear-door mid-flight. It’s getting downright scary to fly.

  • JewelEyed

    I have anxiety and no particular fondness for children in general. I do like some kids, but not all kids are enjoyable and a lot of them are just very frustrating to be around. However, the minute a grown man says he cannot be responsible for his own behavior on an airplane, it’s time to go. What if something else set him off? If the airline knew he said he might not be able to control himself and did nothing? Sorry, sir, but you are responsible for making sure you are compliant with your medication such that you can fulfill your responsibility as an adult in a public space. If you still can’t, you need to travel with a sitter and make sure that you are sedated enough that you won’t get upset.

  • JewelEyed

    How is it not illegal for them to give away your property to do that?

  • marathon man

    The guy said he wasnt safe. If you arent safe they can make a decision to remove you.

    I have total sympathy and understanding for people with disabilities like bipolar–which does have different levels by the way. A more mild case can go on with life fine and even miss meds now and then. But the guy said he wasnt safe and he did not have his meds. A coctail for disaster. We cannot know what else up in the air can trigger some reaction.

    The guy is also being an arse in my opinion. Doesnt like children or being near them? I dunno… Being next to the crying baby or in front of the seat kicker aint fun–and trust me, we have kids so we had been the people with those flyers in tow–it is not fun, but everyone was a kid and everyone kinda has to deal with them to some degree in life. Learn how to. Make it happen.

    If you fly, unless its on a private jet or a fully chartered flight, you basicslly bought passage on a vessel that WILL have all kinds of different people of all shapes and sizes and there likely will be children aboard. You cannot expect there to be none. You could get lucky and only have sleeping people around you, but I almost jokingly ask the check in counter agent to be seated next to the crying baby knowing there will be one, and if I exhibit humor maybe the agent will seat me elsewhere. If not, my noise cancelling headphones become quite useful.

    If you want to ensure less people around you then yes, you need to fly with paid empty seats around you or in business class (which could still have children in it but at least separated further away). Jet blue has no biz class so why was he flying them?

    In the 70s movie, Marathon Man, they kept yellingly asking Dustin Hofman “is it safe!”

    In this case, this passenger said himself he was not. The airline did the right thing, I just wish they could take care to escort a person like this off with less embarrassment because he wasnt some drunk or something who did something actively wrong on the plane. The crew should have protocol on how to handle disabled people who need to leave the plane, thats all.

    I didnt make my nic due to that movie or cuz my posts are really long. Its cuz I ran the nyc marathon in 2002.

  • joycexyz

    Maybe he didn’t even have a disability. Maybe he just didn’t want to sit near kids and thought feigning a mental illness might make that happen. Foolish!!!

  • Blamona

    Why is it only what he wants? How do we know the kids didn’t want to sit next to a bipolar that forgot his meds and made a threat? Kids have just as much right for their paid seat, why is this guy entitled? JetBlue did the right thing kicking him off, and should have left him on his own, and yet he asks for more. Please help those that really need it and not this entitled not responsible for my actions person

  • cscasi

    Not sure I would want him sitting in an emergency exit row; especially if he did not have his Meds with him and taking them and there was an emergency where people needed to evacuate the airplane through the emergency exit rows and he began having an episode and blocked the exit.

  • AAGK

    You are right- actually the author treads heavily based on the headline. I agree with you. The disability/mental illness laws make it possible for everyone to book a ticket and travel. If they break another, unrelated law or rule they are treated like everyone else, vis a vis the airline.

  • Carchar

    He’s on his way home, so, most likely he doesn’t get his prescription refilled. Is it any safer for the passengers on the next day’s flight? If JetBlue were really concerned, they would not have rebooked him. Some actions make no sense to me.

  • just me

    I wonder what is the expertise of all of yo who said NO.
    Of course Jet Blue overreacted. Bipolar swings can be large – but very rarely are dangerous to anyone. There are myths accumulated by ignoramous and this is probably reflected in NEY-sayers in this subject. Learn people!!! Stop abusing those who have bipolar problem.
    The real crux of the matter was Children! And before doing the stupid thing Jet Blue should have attempted to re-seat the pax.
    Yes – it most likely was ADA violation and I think Jet Blue should be sued. The excuse of “safety” is as lame as it gates as it is made by those who know nothing but have power. I guess the pax was lucky that he did not get shot.
    It is not difficult to prove that Jet Blue personnel negligently over-reacted due to arrogant lack of knowledge. They should have at least contact the airline MD on call. – I am certain they will start claiming that they did. Yeh – right!
    Shame on you people.

  • Mel LeCompte Jr.

    Yeah, I was wondering myself if this guy was trying to pull a fast one. I worked for over a dozen years with people that fall under ADA; unfortunately, I’ve become disabled myself. In that time, I’ve seen way too many healthy people play pretend to manipulate the laws.

  • Rebecca

    When I worked at a grocery store in high school and college, we had a regular customer that just absolutely martyred herself because of her disabled son. It got to the point where you were embarrassed for the son and cringing if you had to speak to her.

    One of her many antics was to go on and on and on about the handicapped spaces available, how there weren’t enough (the amount was set by law) and how she needed it more than everyone else that parked in one because her son was in a wheelchair. She would write written complaints, demand to have the building landlord’s contact information, make snide remarks to everyone parked in a handicapped space, including twice I personally saw at elderly people with walkers.
    Once she started yelling – full on screaming and making a scene – at a random guy that ran to his car to grab something, parked in a handicapped space. He just looked at her wide eyed and didn’t say a word. And around the corner comes his wife, in a wheelchair herself because she had no legs. One of the best cases of someone getting their comeuppance I’ve ever seen.

  • Altosk

    Yeah, you must be new here. But when someone says “I may not be able to control myself” the last place they need to be is 35,000 feet in the air in a tube of aluminum.

  • just me

    Well – some people do not understand the concept of figure of speech and the hyperbole. What do you know about English language comprehension of the flight attendant or for that matter of the pax.
    This is an outrageous action of Jet Blue employees.
    Anything goes under the pretense that Police are so well trained on – “I feel threatened” so I am justified killing a person. This story is no different.
    Yes – I am now less frequently here. There are too many radicals for my taste.

  • C Schwartz

    “She said, ‘I’m sorry, I’m bipolar, I forgot to take my medication,’ and
    then continued with the yelling and the screaming,” Goldgraben said. See full article below

  • C Schwartz

    Airline MD on call? Really? If a person claims that they cannot control their behavior and do not have their medication, what is the airline to do? I posted two articles below on two disruptions with passengers that said they were bipolar.

    Mental illness is a disease. I would not want my father who is diabetic to travel without insulin … just as this passenger should not travel without his medications.

  • just me

    Bravo – convict Jane for what Mary did. Congrats.What a logic. This is how lynching, gas chambers, and deportation of everyone who looks different got its justification.

  • C Schwartz

    How is one supposed to know if the passenger is being sarcastic? I do not make jokes about mental illness, it is serious and can be devastating. How radical am I that I think words matter?

  • just me

    Of course – you need to have language and people skills. But how do you know that a person seating next to you actually did take the meds and will not kill you in flight?

  • just me

    Yes airline MD on call!. I closely know someone who was for 30 years in such position with the major international airline. He also designed their emergency kit content: besides nitro there also was lithium in there for a good reason. The crew in flight could contact him within minutes, perform diagnostic steps and follow his orders including ordination of meds.
    In all likelihood there were other bipolar pax on that flight which could have had the meds with them. Based on the stats there could be as many as 6 bipolar people on that airplane.
    There is not too many choices in managing a maniac attack – lithium does it for most of them.
    Of course JetBlue might not have the foresight for an MD on call. And this could be a good reason not to fly with them.

  • C Schwartz

    If someone has been off their lithium for a while one pill is not going to stabilize them. Also there are other medications being used now, lithium is not on its own the drug of choice. One of my friends is bipolar and has been stabilized and it is an incredibly complex problem that one does not just take a lithium pill and feel better on the flight. My friend travels regularly and takes his meds and is doing very well but it was not easy.

  • C Schwartz

    When a person says they are off their meds, and cannot be held responsible for their own behavior that is a warning. There have been issues in the past with people who have not taken their meds. Is taking responsibility for one’s words something that bothers you?

  • C Schwartz

    One does not, But the person that does warn about not able to responsible for behavior should be taken seriously. Why would anyone ignore such a warning? .

  • Harvey-6-3.5

    My brother had bipolar disease. When he refused to take his medicine, he would sometimes act in very scary ways, stalking and otherwise worrisome. He had several auto accidents due to a failure to take his medicine. Ultimately, when off his medicine he took his own life. And he was a very gentle person, normally.

    The OP may have a milder case, and may well be safe around adults, but by voicing his problem, he clearly made himself a threat to others, particularly kids. I wouldn’t want him on a flight next to my kid, and I think Jet blue made the right choice.

  • Altosk

    You don’t use “hyperbole” in an airport or on an airplane. Next time you’re on a flight, make a joke about having a weapon and see what happens.

  • Altosk

    I don’t want to sit next to someone who says “I’m off my meds and can’t be responsible for my behavior” and I’m a grown man.

    I also don’t want to sit next to an girl (autistic or not) who will “scratch and lash out” if her food isn’t hot. Remember that one?

  • Altosk

    Yes, but kids can sit behind and in front of the exit row and it sounded like this nutbar just wanted a child-free flight. If that’s the case…he needs to look into charters.

  • Altosk

    Clearly missed the point. If this guy parked himself in the same row and me and my kid, I’d sit next to him and make sure the Paw Patrol was cranked all the way up on the laptop so not only would Mr. I Can’t Control My Behavior be irritated about not getting a free upgrade or whatever he was really looking for, but he’d have that god-awful song in his head forever.

  • Altosk

    It’s medically necessary for me to NOT sit next to a fleshy flier who takes up half my seat and practically sits on me. But if I say something, I’m the jerk because “fat pride” is a thing now. So…Catch 22?

  • Altosk

    Yup, I would classify that as a terroristic threat. This guy needs to be on the No Fly List.

  • Altosk

    ADA doesn’t apply to airlines. That’s the Air Carrier Access Act.

  • Blamona

    shame on us? The kids paid in full for their seats and have the same rights to their seats as the entitled bipolar guy does. He made a threat! He announced he didn’t have his meds. Dangerous or not, sarcastic or not, airlines must take it seriously. JetBlue did absolutely the correct thing. (he must be accountable for his demands and tantrum, especially if he’s using forgot my medicine as excuse) His actions on airplanes have consequences. I have a bipolar in my family, if they don’t take their meds they can’t control themselves. The kids didn’t have problems with their seats, so Jetblue removed the person that did.

  • LeeAnneClark

    Yeah…and? Obviously they can’t sit with a parent. But in those cases, their parents have paid extra money so the flight attendants are supposed to be paying attention to them so they will be kept safe. (I’m well aware this doesn’t always happen, but that’s a rant for another day.)

    My point was about children flying with their parents, who are forcibly separated and left with strangers who have no connection to them, so they are essentially unsupervised. My point was not that hard to grasp…sorry it went over your head.

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