This is the online version of Elliott’s E-Mail. If this doesn’t display correctly, you can always switch subscriptions to my RSS feed or my daily newsletter.
Are you on Twitter? If so, please follow me. You’ll get the latest travel news and commentary in real time — and meet lots of interesting people along the way. Here’s my page.
Need a travel deal? Then you’ll want to check out our newest corporate underwriter, Best Travel Deals.net. If you love to travel and enjoy getting a good deal, swing by BestTravelDeals.net. Share great deals you’ve found (or offer), join the community and save on your next trip. Navigate by price, destination or proximity to home.
This week’s burning question: ever used social media to get better customer service? Have you ever been stonewalled by a travel company, but found that contacting it through Twitter or Facebook helped break the silence? Please share your story, and don’t forget to include your full name, city and occupation.
New must-read industry files! Thanks to our volunteers, we managed to post new contact files for JetBlue and Hertz. They contain all the facts you need to know to get your travel grievance addressed. Thank you to all who helped research these lists. If you have anything to add, please let me know.
Time to end the war on smokers? Has the travel industry gone too far to accommodate nonsmokers? Don’t laugh. In my latest MSNBC.com column, yours truly (a committed nonsmoker, no less) asks the question. Also, should a hotel be able to charge you for a room you’ve already canceled? Plus, I have an exclusive interview with TripAdvisor’s Steve Kaufer, regarding the latest ratings scandal at the site.
TripAdvisor’s “totally fraudulent” reviews? The TripAdvisor scandal continues. Two whistleblowers have now come forward with evidence that reviews have been doctored. Also, which video site is the best for your vacation videos? Is United Airlines getting a customer service upgrade? Who are the most influential Twitterers in the travel industry? And, get a load of this tax increase on rental cars in Wisconsin.
Aquatica adventures. We checked out the new water park at SeaWorld, Aquatica, over the weekend. Here’s the video we shot exclusively on the new iPhone 3Gs. And for Father’s Day, we went go kart racing in Maitland.
Our underwriters
Skoobadesign.com — Where you can find innovative, award-winning tech/travel carrying cases and accessories. Have a look.
Cheapflights.com — It lets you search the best travel deals, then book your cheap airline tickets with one of its many partners. Check out Cheapflights.com.
Travel Insurance Review — You’ll find articles, reviews, and guides to help you find an insurance policy that will fit your individual travel needs. You can buy directly or use its comparison site to find a trusted and reputable travel insurance provider. Get more information.
G1G — It’s the household name in global travel protection. Find more information here.
Where I’ve Been — Helps you find out where you want to go from where your friends have been. Ask travel questions from local experts or become an expert yourself. Get the details.
Travel Feet Disposable Foot Covers — Protect your health when you’re passing through security checkpoint areas where shoes are not allowed. And don’t forget to order your Travel Feet Face Masks, which offer some protection against Swine Flu. Get more information.
FirstClassFlyer.com — Fly first class for the price of coach. Get more information.
If you want to feel the love of close to 40,000 newsletter subscribers, you can become a corporate underwriter, too. Here’s how.
✓ Get the latest travel news, tips and commentary from Elliott’s E-Mail, the subversive newsletter from industry gadfly Christopher Elliott. You’ll travel like a pro. Sign up here. It’s free.
Similar Posts:
- What’s new on Elliott: Delusional airlines, clothing-optional resorts, and cities with the worst traffic
- What’s new on Elliott? Spirit is one of the “good guys,” five-hour tarmac delays and an exclusive interview with the gnome
- What’s new on Elliott? Frontier’s customer service, the “unethical” travel agent speaks, and the collection agency problem
- What’s new on Elliott: What Google Wave taught me about travel writing, avoiding a customer service nightmare, kudos to Continental
- What’s new on Elliott: Disney’s mistakes, Bing Travel and a wading adventure in Lemon Bay
Sign up for my 
