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Going somewhere? Please visit our underwriter, Where I’ve Been, which helps you find out where you want to go from where your friends have been. Ask travel questions from local experts or become an expert yourself. Get the details.
Return of the 30 percent luggage discount. Good news! The special members-only Skoobadesign offer has been extended through September! Here are the details.
In this issue. Why is JetBlue profitable? Plus, is the Jones Act a cop-out for one travel insurance company? And has the airline lobby neutralized the passenger rights movement?
New posts
• JetBlue says customer service “embedded in the core” leads to airline profits
• Airline lobbying: so where’s the money going?
• Passenger refunded $2,706 after airline denies mileage credit
• “I have argued my point to deaf ears”
• Kicked off my flight for wearing an eye mask
• Is Southwest’s EarlyBird check-in worth $10? The answer is …
• Have airlines neutralized the passenger rights movement?
Our underwriters
Travel Feet Disposable Foot Covers and Face Masks — Offers products that help you protect your health when you’re passing through security checkpoint areas where shoes are not allowed. And don’t forget to order your Travel Feet Face Masks, which offer some protection against Swine Flu. Get more information.
Travel Insurance Review — Find articles, reviews, and guides to help you find an insurance policy that will fit your individual travel needs. You can buy directly or use its comparison site to find a trusted and reputable travel insurance provider. Get more information.
FirstClassFlyer.com — Fly first class for the price of coach. Get more information.
Best Travel Deals.net — Where you can share great deals you’ve found (or offer), join the community and save on your next trip. Navigate by price, destination or proximity to home. Click here for details.
Skoobadesign.com — Where you can find innovative, award-winning tech/travel carrying cases and accessories. Have a look.
Cheapflights.com — Lets you search the best travel deals, then book your cheap airline tickets with one of its many partners. Check out Cheapflights.com.
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Christopher Elliott is the author of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it “eye-opening” and “inspiring” — it’ll “grab your attention and won’t let go.” Order your copy now on Amazon, Barnes & Noble or iTunes.

Elliott is consumer advocate
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