What’s new on Elliott: Happy endings, stolen phones and denied boarding rules – sponsored by Floridavacationauction.com


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In this issue. Happy endings. Plus, everything you need to know about denied compensation rules and a stolen phone saga.

New posts

Happy endings: Two stories of terrific customer service (Elliott)

Sherry E at T-Mobile wants more of your money after your phone is stolen (don’t worry, it’s for your protection) (On Your Side)

Everything you need to know about the new denied boarding compensation rules (Elliott)

Collection agency called after passenger questions BahnCard billing (Elliott)

Government will announce crackdown on robocalls tomorrow — what took them so long? (On Your Side)


New requirements would force international airlines to monitor and respond to passenger complaints (Elliott)

If you have to be told that “heat kills” maybe you shouldn’t be driving (On Your Side)

Mexicana makes passenger wait almost two years for refund (Elliott)

Government to airlines: Put it in the contract! (Elliott)

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Related story:   Elliott's E-Mail/December 16, 2008

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Christopher Elliott

Christopher Elliott is an author, journalist and consumer advocate. You can read more about him on his personal website or check out his adventures on his family adventure travel site. Contact him at chris@elliott.org.

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