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Where are you going? Visit our underwriter, Where I’ve Been, which helps you find out where you want to go from where your friends have been. Ask travel questions from local experts or become an expert yourself. Get the details.
Are you on Twitter? If so, please follow me. You’ll get the latest travel news and commentary in real time — and meet lots of interesting people along the way. Here’s my page.
Exclusive podcast preview. I’ve rebooted my weekly podcast, and I’m giving readers of Elliott’s E-Mail an exclusive look at the first one, about hotel traps. Your comments are welcome, and while you’re watching, please sign up for my YouTube channel.
In this issue. What happens when your airline refuses a refund after a loved one dies? I have the disappointing (but not surprising) answer. Also, see a sunset at the Sandpearl Resort in Clearwater Beach, Fla., and find out who is responsible for an $800 mistake. (Hint: It’s not who you think.)
New posts
• No refund for passenger whose father dies — airline keeps the upgrade, too
• Sunset at the Sandpearl Resort in Clearwater Beach
• Think your last trip was bad? Watch this
• Swine flu sinks family’s cruise — are they outta luck?
• These guys have way too much time on their hands
• Is this a good time to find a great travel deal? Strangely, the answer is …
• Which airline kept passengers trapped on the tarmac nearly six hours?
Our underwriters
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Travel Insurance Review — Find articles, reviews, and guides to help you find an insurance policy that will fit your individual travel needs. You can buy directly or use its comparison site to find a trusted and reputable travel insurance provider. Get more information.
FirstClassFlyer.com — Fly first class for the price of coach. Get more information.
Best Travel Deals.net — Share great deals you’ve found (or offer), join the community and save on your next trip. Navigate by price, destination or proximity to home. Click here for details.
Skoobadesign.com — Where you can find innovative, award-winning tech/travel carrying cases and accessories. Have a look.
Cheapflights.com — It lets you search the best travel deals, then book your cheap airline tickets with one of its many partners. Check out Cheapflights.com.
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Christopher Elliott is the author of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it “eye-opening” and “inspiring” — it’ll “grab your attention and won’t let go.” Order your copy now on Amazon, Barnes & Noble or iTunes.

Elliott is consumer advocate
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