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New on Elliott: A car rental conundrum, Washington power trip and a conversion quandary – Sponsored by Internationalflights.com

July 23, 2010

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In this issue. A car rental conundrum, Washington power trip and a conversion quandary.

New posts

A car rental conundrum: What would you do with this case? (Elliott)

When to hang up on an overseas call center (On Your Side)

A Washington power trip: Three branches, two days, one million tourist (Elliott)

The airline industry is profitable again — really profitable — and here’s one reason why (Elliott)

“They have declined to honor the discounted rate” (Elliott)

Did the airline industry fund controversial tarmac delay study? (Elliott)

Name change stops Marriott point conversion — can it be reversed? (Elliott)

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Christopher Elliott is the author of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it “eye-opening” and “inspiring” — it’ll “grab your attention and won’t let go.” Order your copy now on Amazon, Barnes & Noble or iTunes.

1 comment

  • http://insidethelinespainting.com Tom

    Good list of resources

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