OKU Japan Tours

Oku Japan organizes tours to experience Japan close up; travel is on local trains, buses and subways.

Until 2013, OKU Japan was known as Oxalis-Holidays Limited. Oxalis-Holidays Limited is registered in Great Britain, trading as OKU Japan.  They have offices in Kyoto, Japan and London, UK.  There is no address available for the Japan location.

BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ

Phone Contacts

Toll Free: (888) 683-4249
International: +44 20 709 96147

The international number is for calls from Alaska and Hawaii.

Due to vast time zone differences, phones are answered from 0600-1300 EST.

Email Contacts


Oku Japan’s website does not provide a customer service number or email addresses.  However, when I posted a question via the website Katie Callum responded within 30 minutes.

Customer Service Resources

I spoke directly with Kathie Callum (Agent Sales Manager) who answered my call.  She advised me that there is no customer service department and that all consumer inquiries, complaints, etc. should be made via the 888 683-4929 phone number.  Kathie explained that Oku Japan is a small company with focus on customer service.  She assured me that all escalations would be made by a staff member receiving the call.

Social Media Contacts


Executive Contacts

Primary Contact
Kathie Callum
Agent Sales Manager
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ

Chief Executive
Matt Malcomson
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ

Researched by Wayne Tutzauer and filed under .
Last updated: February 6, 2016.

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