OKU Japan Tours

Oku Japan organizes tours to experience Japan close up; travel is on local trains, buses and subways.

Until 2013, OKU Japan was known as Oxalis-Holidays Limited. Oxalis-Holidays Limited is registered in Great Britain, trading as OKU Japan.  They have offices in Kyoto, Japan and London, UK.  There is no address available for the Japan location.

BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
http://www.okujapan.com


Phone Contacts

Toll Free: (888) 683-4249
International: +44 20 709 96147

The international number is for calls from Alaska and Hawaii.

Due to vast time zone differences, phones are answered from 0600-1300 EST.


Email Contacts

kathie@okujapan.com

Oku Japan’s website does not provide a customer service number or email addresses.  However, when I posted a question via the website Katie Callum responded within 30 minutes.


Customer Service Resources

I spoke directly with Kathie Callum (Agent Sales Manager) who answered my call.  She advised me that there is no customer service department and that all consumer inquiries, complaints, etc. should be made via the 888 683-4929 phone number.  Kathie explained that Oku Japan is a small company with focus on customer service.  She assured me that all escalations would be made by a staff member receiving the call.


Social Media Contacts

Facebook


Executive Contacts

Primary Contact
Kathie Callum
Agent Sales Manager
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
kathie@okujapan.com

Chief Executive
Matt Malcomson
CEO
BSG Valentine, Lynton House
7-12 Tavistock Square
London, UK WCH9BQ
matt@okujapan.com


Researched by Wayne Tutzauer and filed under .
Last updated: February 6, 2016.


NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolution. Do not simply write to the CEO. This could severely limit your ability to resolve your issue.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.

Get smart. Sign up for the newsletter.