Lands’ End

Lands’ End has surrounded a number of sales channels. The company markets traditionally-styled casual apparel for men, women, and children through its flagship and specialty catalogs, website, and about 15 free-standing retail stores, including shops in Germany, the UK, and Japan. It also has about 275 in-store Lands’ End Shops at Sears locations. Lands’ End also offers home goods, soft luggage, school uniforms, and logoed business apparel and products. The company with the misplaced apostrophe in its name has greatly expanded its online presence, but it still mails more than 270 million catalogs annually.

1 Lands End Ln
Dodgeville, WI 53595

Phone Contacts

Customer Service: 1-800-963-4816 -- Call or text, U.S. and Canada
Toll Free: 1-800-963-4816 -- Call or text, U.S, and Canada FAX, U.S. and Canada 1-800-332-0103
International: (International Access Code)+ 1-608-935-6170 -- International hours of operation: 7:00 am to 11:00 PM CST, 7 days a week, 364 days a year. International FAX number: (International Access Code)+ 1-608-935-4000


International Phone Numbers               International Fax Numbers

Australia: 1-800-150-690                       Australia:     0800-032-6338
Bermuda: 866-789-3075                         Hong Kong:       0800-032-6338
Germany: 0800-818-2520                       Singapore:         0800-032-6338
Hong Kong: 800-967-285
Singapore: 800-1301-277
Switzerland: 0800-562-744
UK: 0800-032-6338
Japan: 0066-33-821691  


Email Contacts

Naming convention is


Customer Service Resources

Online contact form

This link provides numerous methods to contact Lands End

Social Media Contacts

Google Plus

LinkedIn profile

Executive Contacts

Primary Contact
Rhonda Clerkin
Director Customer Care Service
1 Lands End Ln
Dodgeville, WI 53595
(608) 935-6551

Secondary Contact
Kelly Ritchie
Sr VP, Employee and Customer Services
1 Lands End Ln
Dodgeville, WI 53595
(608) 935-4377


She is also in charge of all operations including call centers and distribution centers‚ drawing inspiration from the Lands’ End employees’ unwavering commitment to customer service.

Claudia Mazo
Senior Vice President, Retail
1 Lands End Ln
Dodgeville, WI 53595
(608) 935-9341


From developing and leading Lands’ End’s retail store strategy to overseeing store operations, field management and marketing for the retail business, Mazo is also responsible for successfully developing and executing retail go-to-market strategies, growing top-line revenue and driving profitability for the Lands’ End Shops at Sears and Lands’ End’s stand-alone retail stores.

Chief Executive
Jerome Griffith
Chief Executive Officer and President
1 Lands End Ln
Dodgeville, WI 53595
(608) 935-9341

Researched by Chip Hiebler and filed under , .
Last updated: June 7, 2017.

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