Kohl’s

The company is headquartered in the Milwaukee suburb of Menomonee Falls, Wisconsin, operating 1,162 stores in 49 states. Kohl’s is America’s largest department store chain by the number of stores as of February 2013. As of 2013, Kohl’s is the second largest U.S. department store company by retail sales.

Kohl’s prides itself on a “no hassle” returns policy.

North 56 West 17000 Ridgewood Dr
Menomonee Falls, WI 53051
http://www.kohls.com


Phone Contacts

Main: (262) 703-7000
Customer Service: (855) 564-5705
Toll Free: (855) 564-5705

Kohl’s Charge related issues: (855) 564-5748

Yes2You Rewards: (855) 564-5751

Kohls.com orders, shipping, tracking or returns:  (855) 564-5705


Email Contacts

cscc.escalated@kohls.com
twitter@kohls.com

The cscc.escalated@kohls.com was provided by Roberta Myre, ACE Team Lead Executive Correspondence, Office of the President.  This looks like the best bet for escalating  an issue with Kohl’s.


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Roberta Myre
ACE Team Lead Executive Correspondence, Office of the President.
North 56 West 17000 Ridgewood Dr
Menomonee Falls, WI 53051
(262) 703-7000
roberta.myre@kohls.com

Secondary Contact
Michelle Gass
Chief Merchandising and Customer Officer
North 56 West 17000 Ridgewood Dr
Menomonee Falls, WI 53051
(262) 703-7000
michelle.gass@kohls.com

Chief Executive
Kevin B. Mansell
CEO
North 56 West 17000 Ridgewood Dr
Menomonee Falls, WI 53051
(262) 703-7000
kevin.mansell@kohls.com


What others have to say about Kohl's

Complaints logged at Customerservicescoreboard.com are primarily aimed at personal interaction (in store or via phone).  They received a disappointing 52 out of 200 from customerservicescorecard.com.

The Better Business Bureau gave them an A+ rating.


Researched by Wayne Tutzauer and filed under .
Last updated: March 10, 2017.


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