Greyhound Bus Lines

Founded in 1914, Greyhound is the largest provider of intercity bus transportation, serving over 3,800 destinations across the United States, Canada, and Mexico. Additional operating entities include: BoltBus, YO! Bus, Greyhound Express, and Greyhound Connect.

Greyhound is owned by FirstGroup plc, the leading transport operator in the United Kingdom and North America.

350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
https://www.greyhound.com


Phone Contacts

Main: (214) 849-8000
Customer Service: (214) 849-8966
Toll Free: (800) 231-2222
International: +1 (214) 849-8100

Assistance for customers with disabilities: (800) 752-4841

TDD/TTY: (800) 345-3109 (5AM – 2AM Central time zone – days not specified)

Español: (800) 531-5332 (5:00AM – 2AM Central time zone – days not specified)

Baggage claims & service: (214) 849-6246 (7AM – 7PM Central time zone, Monday through Friday)


Email Contacts

Online form to send email to Customer Service

Online form to send email to Baggage Handling

Online form to send email to Baggage Locator

Online form to send email to Refunds

Fare and schedule information: ifsr@greyhound.com

Website support:  webmaster@greyhound.com

Charter sales: charters@greyhound.com


Customer Service Resources

Greyhound bus tracker

Additional address:
PO Box 660362
Dallas, TX 75266

Contact Page

Company states, “Please do not write to the local terminals for customer or baggage assistance matters.”


Social Media Contacts

Facebook
Twitter

Canada website

Mexico website

UK website


Executive Contacts

Primary Contact
Bill Blankenship
Chief Operating Officer
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
bill.blankenship@greyhound.com

Bill Blankenship serves as chief operating officer for Greyhound Lines, Inc. Blankenship is responsible for overseeing the operations for Greyhound Lines, Inc., as well as safety and security, technical operations, business process and analysis, and Greyhound Package Express (GPX).

Secondary Contact
Myron Watkins
Vice President, Customer Experience
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
myron.watkins@greyhound.com

Watkins is responsible for managing terminal operations, customer service, drivers and agency functions.

Ted F. Burk
Senior Vice President, Corporate Development
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
ted.burk@greyhound.com

Burk is responsible for managing real estate, food service, commercial sales, charter operations, design and construction, procurement, facilities and telephone information centers, Greyhound Travel Services, government affairs and BoltBus.

Chief Executive
Dave Leach
President and CEO
350 North Saint Paul Street
Patriot Center
Dallas, TX 75201
dave.leach@greyhound.com


Researched by Peggy White-Davis and filed under .
Last updated: October 1, 2015.


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