BJ’s Wholesale Club

BJ’s Wholesale Club is a company that issues memberships to consumers and sells excess bulk items. Merchandise sold at BJ’s includes food, appliances, electronics, health and beauty items, toys, baby products and more. Common complaints with BJ’s Wholesale club include problems with products and services and issues with advertising and sales.

25 Research Drive
Westborough, MA 01581

Phone Contacts

Main: (774) 512-7400
Toll Free: (800) 257-2582

Email Contacts

Online contact form

Social Media Contacts


Executive Contacts

Primary Contact
Laura Manning
Manager of Member Care Operations
25 Research Drive
Westborough, MA 01581

Secondary Contact
Ledia Dilo
Head of Member Care Services
25 Research Drive
Westborough, MA 01581


Jeff Desroches
Executive Vice President, Operations
25 Research Drive
Westborough, MA 01581

Chief Executive
Laura J. Shen
Chief Executive Officer
25 Research Drive
Westborough, MA 01581


Last updated: May 16, 2019.

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