The National Railroad Passenger Corporation, Amtrak, is America’s national passenger rail carrier. Most service complaints involve Amtrak’s aging equipment and infrastructure, which is chronically underfunded by Congress.

60 Massachusetts Ave NE
Washington, DC 20002-4285

Phone Contacts

Main: (202) 906-3000
Customer Service: (800) 872-7245

Contact us (Beware of Julie, the “virtual” assistant, who can be quite annoying.)

Email Contacts

For international passengers, try

Social Media Contacts

Google Plus

Executive Contacts

Primary Contact
John Wojciechowski
Director, Customer Relations
60 Massachusetts Ave NE
Washington, DC 20002-4285
(202) 906-2129

Secondary Contact
Thomas Hall
Vice President, Customer Service
946 Justison St.
Wilmington, DE 19801
(302) 683-2345

Researched by Christopher Elliott and filed under .
Last updated: November 23, 2016.

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