Post-vacation regret: Snagged in the old timeshare trap!

Sabrina Cousins recently enjoyed an “amazing” trip to Puerto Vallarta. She had such a wonderful time that she ended her stay by purchasing an expensive Palladium Travel Club membership. But back home Cousins came down with a terrible case of post-vacation regret. And she wants us to help pull her out of the timeshare trap into which her family fell.

Can the Palladium Travel club just refuse my refund like this?

Charles Berger’s dreams of a future filled with fun family vacations prompted him to to invest in the Palladium Travel Club. But now those dreams have turned to nightmares as he tries to sift through all the additional fees and blackout dates. Will he ever be able to enjoy his “investment”?

This is what happens when you get in the line for TSA PreCheck uninvited

Lara MacLean contacted our advocacy team with an angry tale of her recent ejection from the TSA PreCheck line at the Fort Myers airport. But she doesn’t have TSA PreCheck approval, nor did she get a random invitation to join this specialized line. So why did she get on it in the first place?

New reasons travelers are rethinking their rental cars now

If you’re planning a vacation, then renting a car may be as automatic as making hotel or restaurant reservations. Or not. New ground transportation options are blossoming in the sharing and hailing economies. A recent Bank of America review of its card users found that people are thinking differently about how they get around.

These American Airlines executive contacts helped him get a voucher

If there’s one part of this site that’s magic, it’s our executive contacts. Just ask Edward Jackson, who was en route on a mission trip from Baltimore to Rio Negro, Brazil, when we cast a spell that helped him recover an American Airlines voucher.

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