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Elliott Blog

Neither should you. And while there are more than enough scams that await travelers when booking their trips — covered in excruciating detail on this site — the’s also danger on the ground.

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It looked like smooth sailing for the DellaPenna family’s Alaska cruise. The airline tickets were booked and the seats confirmed. But just a day before they were to leave, United Airlines almost scuttled their vacation.

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The Transportation Department’s latest high-profile fine goes against Comair for violating denied-boarding rules. It’s a big ticket: $275,000, which, while significantly less than the record fine against Spirit Airlines late last year, could be the largest enforcement action for bad bumping practices.

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Here’s what happens when an airline can’t get its story straight. It ends up with a passenger like John Campagna, who nearly forced to abandon his “babies” in Honolulu.

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During the last week, several news outlets and bloggers — including most recently, the Arizona Daily Star — have breathlessly reported that Southwest Airlines quietly revised its contract to define mechanical delays as an “Act of God.”

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Amy and Kevin Roeder are stuck with a $1,600 bill from Thrifty Car Rental for damage they say they didn’t do. Thrifty insists they’re responsible, and isn’t backing down. And now I’m stuck, too. What do I do next?

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Can you name the three branches of government?

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In a word: fees. Lots and lots of fees.

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A new study by a team of aviation consultants which claims the government’s new tarmac delay rule will cost the flying public $3.9 billion during the next two decades, is making waves in the aviation industry and beyond.

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All Leslie McCormick wanted was to convert her Marriott points to American Airlines miles. But what should have been a simple transaction was complicated by a little red tape and a severed corporate relationship, and now McCormick’s points are going nowhere.

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Lori Kaufman didn’t mean to play the system. She just wanted to reschedule her flight so she could attend her grandmother’s funeral.

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I’ve been coming to Hawks Cay for years. I can’t help myself. There’s something about it — could be the resort or the magical location in the Middle Keys — that draws me back again and again.

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Some fees are so confusing that even airlines can’t keep track of them, according to new research by Atlanta-based TruPrice.

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Did Chris Hill’s mother and aunt have a bad flight on Virgin Atlantic? Without a doubt. The flight attendants were rude and the service was terrible, by their account.

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We don’t know — yet. But we a majority of airline passengers believe it will happen, and probably soon. A new mobile poll by Predicto says 72 percent of users think another airline will follow Spirit Airlines’ lead this year.

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