The trial that no one outside of Montana seems to know about, or care about, wrapped up yesterday. In a second, I’ll tell you why you should be concerned about the outcome.
But first, to the verdict itself. Michael W. Ryan, former owner of Thrifty Car Rental who conspired with an auto glass business to overcharge for windshield replacements, was convicted Monday of all charges in a federal fraud case.
For anyone in the car rental business, the government’s case — detailed in a previous story — is a must-read. That’s also true for any car rental customer who wants to stay informed.
Whey should you care about what’s going on in a courtroom in flyover country? Because it is happening elsewhere. And it could happen to you the next time you rent a car.
The Ryan case is really just the tip of the proverbial iceberg. Churning under a dark sea that is the car rental business, I believe, are dozens of other federal fraud cases waiting to be brought to trial.
Christopher Elliott is the author of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it “eye-opening” and “inspiring” — it’ll “grab your attention and won’t let go.” Order your copy now on Amazon, Barnes & Noble or iTunes.

Elliott is consumer advocate
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