Here it is: The most ridiculous hotel damage fee — ever!

A Hampton Inn recently hit Doris Weller with the most ridiculous hotel damage fee I’ve seen to date. According to Weller, when she checked out, she left her room in tip-top shape. But the hotel’s management strongly disagreed.

It charged her a $250 deep-cleaning fee for room damage of an embarrassing nature. And now Weller wants the Elliott Advocacy team to clear her name and get her money back. Can we?

Blacklisted by Batteries Plus! What happened to her shattered iPhone?

Monique Chevalier shattered the screen on her iPhone 7, and she wanted it fixed — cheap and fast. So she went down to her local Batteries Plus franchise and handed over the severely damaged device. The technicians there promised to repair the screen for $139 in just one hour. So how did this transaction end up with Chevalier being blacklisted by Batteries Plus?

His Airbnb nightmare: He found blood and urine on the mattress!

Koji Kawana and his family are looking forward to an exciting five days in New York City. The group has a tight schedule with plenty of activities planned. However, he hasn’t planned for the Airbnb nightmare that is about to confront him. When Kawana pulls back the sheets on the beds in their rental, he discovers blood and urine staining both mattresses. So why won’t Airbnb refund his money for this horrible rental?

The Retail Equation and how it protects merchants against serial returners

When Mahitha Sadhanala heads to CVS to make some returns, he isn’t expecting any problems — after all, he has done this many times before. So it comes as a shock when the cashier firmly refuses to accept the items. When he asks for an explanation, she refers him to something called The Retail Equation.

She missed a Spirit connection daydreaming at the gate…

Flying home from her tropical vacation in Mexico, Alla Machavariane mysteriously missed a Spirit connection in Chicago. She has no explanation for it.

She says that she and her husband were sitting patiently at the gate for five hours before the flight. But somehow they never saw all the other passengers board and take off without them. And now she wants Spirit Airlines to pay $2,000 for the new flights they purchased to get home.

This is how a mystery shopper scam cost her thousands

Michele Turner recently received an unsolicited invitation to become a secret shopper for Walmart. This new job sounded unbelievably easy and lucrative. So she quickly accepted the offer. But what happened next cost her $1,700 as she joined the ranks of victims of this mystery shopper scam.

She missed the prom — and her Promlily refund

Ben Brian says his daughter missed the prom all because of a company called Promlilly. It sent her an unattractive and damaged prom dress that looked nothing like the photo on its website.

He wants to send this monstrosity back and get a refund. But there’s a big problem — who, and where, is Promlily?

Los Angeles Singles never found her love. Refund, please!

Suzanne Lee finds the Los Angeles dating scene hard to navigate so she decides to hire a matchmaking service to help the process along. She pays $2,000 to Los Angeles Singles and then prepares to meet her Mr. Right. Things don’t go as planned and now she wants a refund for this expensive dating service disaster. But is this just buyer’s remorse?

Will his failed Capital One chargeback end in a $4,800 loss?

When Simon Khin decides to purchase ground coffee worth $48 at the end of his recent plantation tour in Bali, he is startled to discover that he has actually been charged $4,800. But what was more shocking to Khin was Capital One’s refusal to permanently reverse this fraudulent charge.

How to avoid this vacation rental wire transfer mistake

Margot Rowland and her husband just wanted to take their grandchildren on a memorable journey to Paris. So she scoured the HomeAway site and found the perfect vacation home for the family. But as their travel plans were coming together, she made a wire transfer mistake that the bank could not reverse. And now the trip and their $3,000 are in jeopardy.

What you need to know about that SSSS stamp on your boarding pass

SSSS! Behold the four letters that you don’t ever want to see on your boarding pass. If you find the Secondary Security Screening Selection stamp on your ticket, you should know that the TSA agents will be treating you to an extra-thorough and specialized security screening. Lucky you!

But how, and by whom, are passengers selected for this additional form of screening? After Jo Freeman’s recent unpleasant close encounter of the TSA kind, she wants to know.

No, your baby can’t fly to Mexico without a passport

Aly Meyer spent months excitedly planning the perfect tropical getaway for ten members of her extended family. Unfortunately, when United Airlines denies boarding to the littlest member of the group, the trip came to an abrupt halt.

Wine Country Gift Baskets? No, not the best gift for a teenager

Avis Brown decides to brighten her 19-year-old granddaughter’s day by sending her a basket of holiday snacks from Wine Country Gift Baskets. This thoughtful gesture backfires in a big way when a gift of wine is delivered to the young lady’s college dormitory instead.

These Amazon gift cards are worthless. What happened?

Nothing seems amiss when Deborah Morse-Kahn buys two Amazon gift cards at her local mom and pop pharmacy. But when she tries to load the $100 value into her online account, something is wrong — very wrong.

Can this La Quinta hotel really keep my $2,000?

Zachary Smith uses Expedia to book a reservation at a La Quinta Inn and then decides to cancel and stay somewhere else. Unfortunately, he never notices that he has no proof of this cancellation — until the $2,000 bill arrives. Can we help?

This $440 Amtrak voucher is worthless! Can you help me?

Mitchell Bator cashes in an Amtrak voucher for his recent journey from Florida to Connecticut. As he settles into his seat, he is pleased that the entire trip is costing him just $14 in cash. Unfortunately, his credit card statement tells a different story.

Can you cruise with Medicare? She has a painful warning to share

When Maureen Niland and her husband booked their recent HAL cruise, their thoughts were on new adventures — not medical insurance. But tragedy struck just hours after the ship left the port in Ft. Lauderdale. John Niland suffered a sudden cardiac arrest and died. And the new widow learned a terrible lesson – never take a cruise with Medicare as your primary insurance.

This is what happened when I took a 30-day road trip with 4 teenagers

I love traditions. One of my favorite family traditions is the road trip I take with my two teenagers and a couple of their friends every summer. That’s when I load up the minivan with these four teenage girls, and all their “necessities” and we hit the open road looking for adventure — and plenty of Hampton Inn waffles and takeout pizza.

A Regent Cruises last-minute invite just set her off

Katherine Yasgar forgot to buy travel insurance when she booked her recent Regent Seven Seas luxury cruise. And then her husband developed a medical problem that forced the couple to cancel the cruise. So why did Regent Cruises remember to send her a last-minute invitation on the day of departure?

His missed vacation is not an Expedia mistake

Ilya Kovalenko believes that an Expedia mistake caused Turkish Airlines to deny him boarding his recent international flight. And now he wants a full refund from Expedia and an apology. Unfortunately, the responsibility for Kovalenko’s missed vacation might lie a little closer to home.

O Captain! My captain, why are you keeping my deposit?

Tim Clark chartered a fishing excursion to celebrate his son’s upcoming wedding. When inclement weather caused the entire trip to be canceled, he expected his $500 deposit to be quickly returned.

The captain has other ideas.

Can you cruise with just a passport card? Yes, but…

Daniel Sellers decided to surprise his wife with a Princess cruise to the Caribbean. And after he confirmed that his spouse could cruise with just a passport card, he booked it. That trip never happened and as it turned out, the surprise was on him.

His Marathon laundry machine didn’t last a full year. What happened?

Greg Coats purchases a high-tech Marathon laundry machine that comes with some big promises. The company claims that this all-in-one washer and dryer is “smarter than your dog” and will save space and time. But can it live up to those lofty claims?

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