The Travel Troubleshooter
The Travel Troubleshooter is a weekly consumer column that solves travel problems. Missing cruise refunds, lousy airline service, car rental surcharges — it’s all fair game for this feature. Each story presents a problem and fixes it in a quick Q&A format.
Help! My Expedia tour credit is about to expire
Kent York cancels his tour package in Norway that he booked through Expedia after the pandemic outbreak. But the hotel won’t offer a refund or extend his credit. Is he about to lose $1,875?
She canceled her Iceland trip through Blue Lagoon in time. Where’s her refund?
She canceled her Iceland trip in time. Where’s her refund?
Orbitz switched her vacation to Aruba — but her hotel is in Tahiti
When Jennifer Waters changes her vacation location, her online agency drops the ball. How can you get Orbitz to fix a botched reservation change?
