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The Navigator

Cashless toll roads, another hazard for car renters

January 22, 2024December 3, 2011 by Christopher Elliott

Think of it as an invisible road hazard.

Categories The Navigator

Do we need an International Travelers Bill of Rights?

January 22, 2024November 26, 2011 by Christopher Elliott

One moment, 8-year-old Brent Midlock was swimming in a shallow saltwater pool at an all-inclusive resort in Playa del Carmen, Mexico. The next, he was gone.

Categories The Navigator

Hartford tarmac stranding doesn’t justify new laws

January 22, 2024November 19, 2011 by Christopher Elliott

The Halloween weekend stranding of more than 1,000 airline passengers at Bradley International Airport in Hartford, Conn., brought the tarmac delay activists out in full force again, pushing for new laws that they claim would prevent lengthy ground delays.

Categories The Navigator

Another tax on air travelers? It’s nonsense

January 22, 2024October 23, 2011 by Christopher Elliott

Rochelle Peachey is no stranger to high taxes and fees on airline tickets. A frequent flier between Miami and London, she routinely sees government charges that double the price of her ticket.

Categories The Navigator

Are new fee disclosure rules any good?

January 22, 2024September 24, 2011 by Christopher Elliott

Search for a flight between Washington and Los Angeles on United.com and you’ll find a notice posted high above the fares saying, “Additional baggage charges may apply.”

Categories The Navigator

The travel industry moves to preempt customer complaints

January 20, 2024April 3, 2011 by Christopher Elliott

When Jason Plott’s Western Caribbean cruise was delayed because of dense fog in Galveston, Tex., earlier this year, Carnival offered two possible resolutions before casting off: Either a full refund or an abridged cruise, which included an onboard credit and a discount off a future vacation.

Categories The Navigator

Stop obsessing over airfares, and buy now

January 20, 2024March 20, 2011 by Christopher Elliott

Should I wait for a fare sale or buy my airline ticket now?

Categories The Navigator

Are we traveling in a police state?

January 24, 2024March 6, 2011 by Christopher Elliott

As she waited for her flight from Seattle-Tacoma International Airport to Medford, Ore., last month, Linda Morrison noticed something unusual in the waiting area.

Categories The Navigator

Car rental agencies and cities get ready to go head-to-head over taxes again

January 24, 2024February 5, 2011 by Christopher Elliott

Ready for Round 2 of car rental companies vs. cities?

Categories The Navigator

Does the TSA Secure Flight program mean more money for the airlines?

January 24, 2024January 9, 2011 by Christopher Elliott

Jesse Demastrie and his wife flew from Washington to Las Vegas without incident the day after Christmas. TSA agents waved them through the screening area, and United Airlines allowed the couple to board the aircraft.

Categories The Navigator
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