Why is this site so awesome? Here’s our secret

There’s no shortage of sites that publish interesting stories, feature thought-provoking ideas and offer a platform for insightful blog comments. But let’s face it, none of them keep you coming back every day to make sure you haven’t missed a thing, like this site does. Read more “Why is this site so awesome? Here’s our secret”

When it comes to advocacy, you’re your own worst enemy

What do floods in South Carolina and a $300 drop-off fee have to do with destroying the consumer advocacy on this site? Read more “When it comes to advocacy, you’re your own worst enemy”

Maybe your travel standards are too low

Incredible customer service and travel used to be more or less synonymous. Not anymore.
Read more “Maybe your travel standards are too low”

The Insider: Should I take a cruise?

Editor’s Note: This is part one of a new Insider series on cruising. As always, please send me any suggestions on topics or content I may have overlooked.

The world of travel used to be divided into two groups: People who cruised — and people who didn’t.

Today, it’s a little less segmented. Oh sure, there are still frequent cruisers and landlubbers, but with 73 million Americans saying they’ve taken a cruise and another 36 million claiming they’re “likely” to take a cruise vacation in the next three years, according to a recent industry survey, the floating vacation is becoming an option for almost everyone.

Should you join them?
Read more “The Insider: Should I take a cruise?”