WRONG DATES

Barbara Hyland’s Alamo car rental reservation, made through Hotwire, had the wrong dates on it. The error was caught immediately, but Hotwire refuses to issue her a refund. Read more ““It’s like they’re stealing our money””

What if an airline owes you a refund, but refuses to return your money? What can you do next? That's…

Despite the popular belief to the contrary, in the U.S., you are not owed a free hotel if your flight…

If you’re stuck in an uncomfortable airline seat or have to pay an exorbitant resort fee for a hotel stay,…

Christopher Anderson believes he might just have discovered the worst travel agent ever -- one who lacks even basic geography…

Are you thinking of getting rid of your loyalty program? If so, you might relate to John Franklin’s story. Actually,…

Who are the most terrible airline passengers? Hint: It's not babies. What's the worst behavior you've seen on a plane?…

Isla Hale-Burgess' son Jack is an "active" 18-month-old, so when she booked a flight from Seattle to London to attend…

What if you snagged an international business class upgrade for just $400, but later found out that figure was a…

What’s the weirdest thing you’ve ever seen a passenger do on a flight? If you said, “Change into pajamas midflight,”…

Jeri Lynn Wentz says the "fashionable" clothes she recently bought on Facebook were a giant disappointment. And when she tried…

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