At a time when the federal agency assigned to protect America’s transportation systems can least afford it, there was another dust-up involving a young passenger — this time to Lucy Forck, a three-year-old with spina bifida flying to Disney World with her family.
Anne O’Connor’s friend, Annie, is a cancer survivor. She’s taking a special Danube cruise with her parents in December to celebrate the completion of another round of chemotherapy. She’ll need a wheelchair for the voyage, but her cruise line is being unhelpful.
Does a cruise line owe its disabled passengers a free wheelchair? Hers did not.
Annie is cruising through Central Europe on the Danube Waltz, which is owned by Viking River Cruises. It’s a small riverboat. Viking’s policy is crystal-clear. From its policy statement (PDF):
As a general rule, Guests with disabilities who require the use of a wheelchair on board our ships must bring and remain responsible for their own wheelchair, which must be collapsible.