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WASHINGTON

Olympic thrills, and a few chills, on a summer Puget Sound adventure

February 1, 2024September 23, 2017 by Christopher Elliott

Washington State’s Puget Sound area is famous for its moderate climate and postcard-perfect views of the Olympic mountain range. You’ve probably seen those gorgeous images of kayaks in the bay, a whale splashing in the distance, and, behind it all, snow-capped mountains.

Categories Destinations
The government shutdown was supposed to be a non-event for travelers, but it didn’t quite turn out that way.

The government shutdown’s surprise effect on travelers

January 23, 2024October 13, 2013 by Christopher Elliott

The government shutdown was supposed to be a non-event for travelers, but it didn’t quite turn out that way.

Categories The Navigator
Here's a complaint you don't see every day. Alex Johnston, who was flying from San Francisco to Charlottesville, Va., on United Airlines.

No compensation for Air Force One delay?

January 23, 2024May 14, 2013 by Christopher Elliott

… Read more

Categories Should I Take The Case?
It’s not your imagination. Congress seems to be paying closer attention to travelers’ welfare. Do travelers need new federal protections?

Do travelers need new federal protections?

January 22, 2024December 10, 2011 by Christopher Elliott

It’s not your imagination. Congress seems to be paying closer attention to travelers’ welfare.

Categories Commentary
I'm always on the lookout for new fees, so when Katherine Walton emailed me about her recent stay at the Chateau Timberline.

Ridiculous or not? Hotels eye airline-like rebooking fees

January 22, 2024September 28, 2011 by Christopher Elliott

I’m always on the lookout for new fees, so when Katherine Walton emailed me about her recent stay at the Chateau Timberline, a hotel in Packwood, Wash., she had my attention.

Categories Commentary
When Marko Grdesic tries to make a change to his itinerary, a Travelocity representative tells him it will cost another $300. It doesn't. The online agency bills him $4,000, and despite promises to refund the money, it won't. What now?

Travelocity refund problem: Where’s my $4,000?

May 6, 2024December 17, 2010 by Christopher Elliott

When Marko Grdesic tries to make a change to his itinerary, a Travelocity representative tells him it will cost another $300. It doesn’t. The online agency bills him $4,000, and despite promises to refund the money, it won’t. What now?

Categories Commentary, The Travel Troubleshooter

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