VACATION RENTAL PROBLEMS Archives

If you're planning a vacation rental stay and you don't want to end up with surprise cleaning fees, you'll need to keep this in mind.

How to avoid vacation rental cleaning fees? Do this before you check in

January 22, 2024April 20, 2021 by Christopher Elliott

When Marilyn Harrett called off her Hawaii vacation this spring, she thought she could easily get a refund for her canceled vacation rental. She was wrong.

How can I get a refund for a canceled vacation rental?

January 22, 2024December 8, 2020 by Christopher Elliott

When Marilyn Harrett called off her Hawaii vacation this spring, she thought she could get a refund for a canceled vacation rental. After all, her state was locked down and so was the Aloha State. There was no way she’d be able to make it to her rental in Maui.

Oh, and one more thing: She had an email from the vacation rental company promising her a refund. Slam dunk, right?

Wrong.

What should you do if you think you've just checked into a dangerous vacation rental? That's the problem Shui-man Tong faced recently. Can she get a refund?

This is a dangerous vacation rental, Tripadvisor. I want a refund!

January 26, 2024April 15, 2019 by Christopher Elliott

What should you do if you check into a dangerous vacation rental? That’s the problem Shui-man Tong faced when she arrived in Lisbon and found her TripAdvisor rental in a deep freeze.It was early December, and the temperature inside the rental had plunged below 40 degrees. What happened next forced Tong to find alternate accommodations and ask TripAdvisor for a refund.

Using the sharing economy for rentals can lead to problems.

Are travelers cooling to the sharing economy?

January 30, 2024August 2, 2018 by Christopher Elliott

Angela Diaz suffers from travel sharing fatigue. She recently rented a two-bedroom home in Dania Beach, Florida, but wishes she’d stayed in a hotel, instead.

Don't Miss a Story!