It’s a story that Carrie Calzaretta’s 14-year-old son, Tyler, will probably tell his kids someday.
Read more “Kids on planes. What could possibly go wrong?”
Airline junk fees come in all shapes and sizes, but this one may rank among the most bizarre. It comes to us by way of Andrea Hogan, who recently flew from Kauai to Dallas on Hawaiian Airlines.
Read more “An unaccompanied minor fee for my accompanied minors? What’ll they think of next?”
What does United Airlines’ unaccompanied minor fee cover? Katrina Cichosz wants to know, and after reviewing her case, I’m kind of curious, too.
Let’s go right to the textbook definition, which is on United’s website. When her 13-year-old daughter, Gabrielle, flew home for Thanksgiving on Nov. 21, she had the option of paying the $99 fee to cover “the extra handling required” for managing a child’s travel, but technically, she didn’t have to.
Read more “Help! United left my 13-year-old daughter in Syracuse”
Christina Welsch is young, dresses conservatively, and is usually alone when she flies.
Read more “Whose responsibility are those unaccompanied minors?”
Like any good father, LeRoy Villanueva tried to cover all of his bases when he put his two children on a plane from Paris to Los Angeles recently. Most important to him was buying the required unaccompanied minor service, which would allow his kids to fly without an adult.
“I asked British Airways if I could buy the tickets at a third-party travel agency and pay the airline separately for the unaccompanied minor service,” he says. “A phone agent told me that I would have to purchase two adult fares from the online travel agency and then afterwards — at least 48 hours before departure — pay British Airways’ unaccompanied minor Service fee.”
He verified the information by phoning the airline a second time; again, it offered the same choices.
But the airline left out an important detail.
Read more “Is this enough compensation? Sorry, your kids have the wrong ticket”