No, you can’t fly internationally with just a library card.

Elgy Gillespie was on her way to the airport when she lost her passport. No problem, she thought. She had recently read an article about lost passport problems. So she was confident that she could talk her way onboard her international flight. But when a Norwegian Air Shuttle agent unequivocally denied her check-in without a passport, she is stunned by his lack of understanding and contacted Elliott Advocacy for help. Read more “No, you can’t fly internationally with just a library card.”

Global Entry can’t get a fingerprint because there isn’t one

Georgeann Lenard’s Global Entry application is stuck because of an unusual problem, the result of an unusual accident. Can this application be rescued? Read more “Global Entry can’t get a fingerprint because there isn’t one”

My Global Entry was revoked for a simple mistake. Can you help me?

Helen Nitkin and Adrienne Wong don’t know one another. But they do have one thing in common: Both have recently had their Global Entry revoked for failing to declare their purchases made overseas. Will our advocates be able to get their trusted traveler status reinstated? Read more “My Global Entry was revoked for a simple mistake. Can you help me?”

Get smart. Sign up for the newsletter.