TWITTER Archives - Elliott Report

This week's top story was Janice Hough's first-person account about the power of social media. Twitter has a secret about you.

Twitter has a secret about you

February 5, 2024November 14, 2015 by Christopher Elliott

This week’s top story was Janice Hough’s first-person account about the power of social media. Twitter has a secret about you.

Have you seen the stories about the "miracle" of social media and how real-time social media platforms can lead to superior customer service.

Have companies stopped listening to us online?

January 26, 2024May 21, 2014 by Christopher Elliott

Ever apologized to a business? If you said "never," then maybe you don't have kids. 5 times customers should say "sorry".

5 times customers should say “sorry”

January 23, 2024October 9, 2013 by Christopher Elliott

Ever apologized to a business? If you said “never,” then maybe you don’t have kids.

Liz rescheduled a flight to Los Angeles on Virgin America to avoid superstorm Sandy, which was about to slam into the East Coast.

Want better airline service? Power up your smartphone

January 22, 2024December 15, 2012 by Christopher Elliott

Liz Owen needed help, and she needed it fast.